OpenSUSE Install :: 11.3 - Screen Freezes Completely (but Mouse Is Moving)?
Aug 26, 2010
Sometimes, (the most when I'm making changes in something, like the pager, appearance, theme, etc), the screen freezes completely (but mouse is moving) and I have to restart the system.
If I try it again, it crashes at the same point.
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Aug 7, 2010
I installed OpenSUSE 11.3 yesterday. When I begin to use Mozilla Firefox (version automatically installed with OpenSUSE 11.3) the cursor freezes or locks up (when I move the mouse/cursor-pointer), and the only way I can do anything is turn off the computer and start over (to no avail, because it does the same thing within a a minute or so after entering Mozilla Firefox. I did not have this problem with OpenSUSE 11.2.
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Nov 28, 2009
I am creating an openSUSE 11.2 Kiosk image. I have everything pretty much locked down but when I go into the gconf-editor under /apps/nautilius/preferences/show_desktop and uncheck the check box my mouse pointer changes to the circle icon that looks like it moves in a circle. Sortta like the busy or what it does during boot. Hard to describe by typing it out but if you make that change you'll see what I am talking about. I had this setup like this in previous versions of openSUSE so I am not sure what it is doing or what else I need to do to make the mouse pointer just the arrow like normally. I don't want the users to be able to right-click on the desktops to get a menu nor add icons so unchecking the show_desktop has served my needs.
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May 1, 2011
when Gnome starts my Desktop completely freezes. So I decided to reinstall and install Gnome2. When Debian is freshly installed I still need to configure and install my ATI 6950 Graphic card and the X config. Since the latest drivers from ATI I can use the --initial config from ATI. This all seems to work. But also when I use Gnome2 my screen completely freezes. I don't see any special things in my logs. I do remember that with my previous PC I had the same problem. This was the "first" reason why I left Debian for my desktop.
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Feb 21, 2011
I'm trying to create a portable flash-drive from the openSUSE-11.3-KDE-LiveCD-x86_64.iso-file. I can boot and run it, but everytime I use Yast to install something (language, ...) everything but the mouse just freezes, forcing me to restart the laptop.
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Mar 20, 2011
When I don't move my mouse, my screen pauses and stops doing anything. I constantly have to move my mouse to refresh what is on the screen. For example, if there is a video on the screen, the video will stop and glitch up if I am not touching the trackpad to make the cursor move around the screen. The second I start to move the cursor on the screen, however, the video plays again. Why?!
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Feb 27, 2011
I have my brand new Dell latitude e6410 delivered with Windows 7 already installed. I want a dual boot and I decided to try SUSE for the first time. I used the installation DVD, the installation seemed to end up well. The problem is that already at the first reboot, the screen went completely black. By pressing ctrl-alt-del I can reboot the laptop. It seems to me a problem with the graphic card.
My setup is:
Dell Latitude e6410
Intel i5 m560 @2.67 GHz
nVidia NVS 3100M
4Gb DDR ram
Intel 82577LM Gigabit Network connector
If I start in failsafe mode, the X server starts, I have KDE, although with a somewhat sketchy graphic, I can use SUSE almost normally. The main problem in this case being that the system doesn't find any ethernet/wi-fi device, so I cannot connect to the Internet (I'm writing from Win7 right now). I tried choosing the default SUSE boot with the additional boot option "nomodeset" at the grub prompt. This is a suggestion mentioned in another post on this forum, although in that case the problem was coming from a bug dealing with an Intel graphic card. The system goes up but then kde doesn't start. I'm asked to lgin at a prompt. If I try to launch kde from command line (startkde), it complains that the variable $DISPLAY is not setup.
This is where I am now. I'm quite out of ideas, so I want to ask you few things. First stupid question: is the problem coming likely from the drivers of the nvidia graphic card? Second question: in that case, how can I fix it, considering that the linux partition is "isolated"? The fact that in failsafe SUSE doesn't see any network adapter concerns me a bit.
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May 21, 2011
An ubuntu-11.04 laptop is set to turn on the screensaver after 5 minutes of inactivity, and power management is set to blank the display after 15 minutes of inactivity. When the screen goes blank, you're supposed to be able to move the mouse to return to your Gnome desktop. This works sometimes, sometimes not. When it doesn't, moving the mouse doesn't eliminate the black screen, although I can see the mouse cursor. ctrl+alt+del does nothing, neither do alt+tab, alt+esc or ctrl+alt+esc. ctrl+alt+f1-12 work as they usually do, so I can "sudo /etc/init.d/gdm restart" from one of the TTYs, or via ssh.
I tested just now with setting the screensaver and power management display blanking to 1 minutes. After a minute the screen went blank (backlight on), and then after a second or two black (backlight off), and moving the mouse returned to Gnome as it should. So I don't know why sometimes it doesn't. Two questions:
1- Which program can I run, or which service can I restart, to return to Gnome without having to kill gdm and lose all open windows?
2- What's causing this?
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Apr 1, 2010
I have two monitors set up on my Asus N61J laptop, but have a weird problem:When I move the mouse to right-hand edge of the Left (Primary) screen, it disappears. To get it back, I have to either keep moving it to the next screen, or move it over something that will cause it to change shape.It also happens if I move it to the left-hand edge the Right (Secondary) screen. Anyone have any ideas as to how I can fix this? It's a little annoying, as it makes it hard to select the Logout/Shutdown/Status menu
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Nov 4, 2010
I have a dual-screen set-up with Ubuntu 10.10. I have an ATI Mobility Radeon HD 5650 video card. I use my lower-resolution laptop screen on the left and a larger monitor on the right. The monitor is also physically higher than the monitor. See attachment for a screenshot.I have correctly set up my displays so that if the mouse is in the middle of the screen it can move from one screen to the other without jumping. The jumping happens when moving off of one screen in an area where the other screen is not directly next to it (some people call this 'the void').
Example: (See the attachment for a visual example of this.) My mouse is in the external monitor (right monitor). As I move the mouse to the top-left of the monitor (position 1), I by mistake go a little too far and instead of hitting the Ubuntu applications menu, I ended up at the top-right of the laptop monitor (left monitor; position 2). I quickly realize my mistake and move the mouse back to the right monitor, but now the mouse is at the middle-left position (position 3).This same error occurs by moving the mouse on the laptop monitor (left monitor) passed the bottom-right position. This is a big problem when scrolling vertical scroll bars on the laptop monitor (left monitor).I am looking for a fix that if the mouse is at position 1 in the attachment and I move the mouse left, it stays at position 1 and does not go to position 2.
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Jul 28, 2011
Environmentopensuse: 11.4 x86_64 new install
kernel: 2.6.37.6.0-0.5-desktop
qemu-kvm install
input devices: PS/2 Mouse, EvTouch USB Graphics Tablet
If I just take the mouse and scroll left and right over the desktop, the mouse is "jerky, choppy, randomly freezes, erratic". It occurs all the time. Trying to be more focused and select an object is challenging.
/var/log/messages shows: kernel psmouse.c Explorer mouse at isa0060/serio1/input0 lost synchronization, throwing 1 bytes away Don't know if it is related, but in "Personal Settings" -> "Input Devices" -"Touchpad", there is a "Warning: Touch pad configuration is not supported on this system. ..." I have another virtual machine with the exact same setup running openSUSE 11.2 x86-64, kernel 2.6.31.5-0.1, and the mouse is not "jerky", but I have no wheel support. Comparing logs and config they look alike. I turned off all desktop effects.
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Sep 12, 2010
I'm running 11.3, 64bit.It downloads everything fine, but not long after it starts installing things, my PC completely freezes. I tried giving it 20 minutes, but it didn't seem to want to come back to me.What does this mean? Is my OpenSUSE broken?
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Nov 14, 2009
When computer idles for 20 minutes & I return, the cursor is completely gone & cannot be retrieved, though the mouse looks like it is working, just no cursor. Also my monitor keeps changing parameters, I tried to set Sax2 but it won't save changes? What do I do? I didn't notice the cursor thing until I set up the screensaver to go off at 6 minutes.
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Mar 29, 2010
So it's a beautiful day and I'll be happily using my computer when I realise that the screen is no longer showing that I'm typing or moving my mouse (or finger across a touch-pad). I can leave my computer in this frozen/crashed state for hours. My only recourse is to drain the battery or hold down the power button until the computer shuts down. The computer is a Dell Inspiron 6400 laptop/notebook. As my memory serves, it has an ATI graphics thingy. Radeon 1400, maybe. But I've had the computer for years and this behaviour has emerged only the past couple of months, with seemingly increasing frequency.
The OS is
# uname -a
Linux polaris 2.6.32-trunk-amd64 #1 SMP Sun Jan 10 22:40:40 UTC 2010 x86_64 GNU/Linux
(aka Squeeze?)
Sometimes this happens within minutes of turning the computer on and logging into Gnome. Sometimes this happens only hours after I've started using the computer (mainly just surfing the web). Sometimes it is preceded by a loud boop sound and the following if I have console open, sometimes not. So maybe that's unrelated. But that happened just now so I thought I'd throw it in.
One weird thing: Usually this happens within an hour of starting to use the computer, but one occasion I noticed I had not had the problem for several hours. On that occasion, the only thing I noticed I was doing that was also unusual: I had turned on and forgotten about a kvm virtual machine. After I shut down the vm, I had about only a minute before the freeze. I'm surprised now that it hasn't frozen since I started typing thing. Maybe I should always keep this forum open in a browser window.
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Aug 19, 2009
I am trying to install fedora 10, 64 bit on computer with the following specification but the installation stops during installation (mouse , keyboard, screen freezes).
Motherboard Gigabyte GA-MA790GP-ud4h rev.1.0
processor AMD phenom ii 940
I have updated the bios to the latest version.
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Sep 30, 2010
so, I compiled the 2.6.35.7 kernel yesterday and used the config from 2.6.35.6 doing make oldconfig,etc
its the vanilla kernel with BFS, BFQ[*], Tuxonice, aufs2, & squashfs-lzma patches after compiling and rebooting I have noticed that the mouse freezes whenever the pc cpu is running high cpu % this didnt happen before with any other kernel and as I said, I used the 2.6.35.6 config Has anyone else had issues with 2.6.35.7 kernel? hardware is amd athlon64 3300+ 2.4ghz 1GB RAM, on 32bit Slackware -current I am going to compile the vanilla kernel now and see what happens.
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Jul 1, 2010
I installed openSUSE 11.2 on my Compaq 2170US laptop. When I select it from the grub menu, everything acts normally until the login screen, which freezes immediately (i.e. before I can select my user account or type in my password).I installed from the full openSUSE DVD and chose the GNOME desktop. Before installing, I took openSUSE for a test drive with the GNOME LiveCD and everything seemed to work fine.
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Jul 15, 2011
The system frequently freezes the screen. The mouse is still moveable but there is no reaction on any click. Keyboard does not work either (pushing Num-Lock does not toggle the Num-Lock light on the keyboard). However, Alt-Print-b works for a reboot. The only other way out is to turn of the computer.I had this effect some time ago where I thought it was a problem due to the NVIDIA graphics driver. Since then, I changed back to the standard VESA driver and thought the problem would be gone. Just a thought
I toggled through the log files in /var/log which had the file date/time of the crash but I could not find any hint.Which log files could I look as well to dig for the problem? Or any idea for such an effect?
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Sep 1, 2011
I have a problem where my PC will stop at the BIOS logo screen after a reboot. The keyboard and mouse don't get power ie no lights. I can power off / on and it will boot normally. The problem started after a fresh install and after installing the updates. ie before updates I could reboot and it was ok. I moved from Slackware and have Win7 and they don't have this problem. Also Ubuntu and Arch rebooted normally when I tried them. I have Opensuse 11.4 x64 on it's own HDD (Samsung F3) The system board is an Asus P8P67 Deluxe (Sandy Bridge) and the HDD is on a SATA3 port. Could it have something to do with the EFI BIOS? Would it be worth trying a newer kernel? it may better support my hardware. I'm hesitant as I don't want to break Lirc as it took awhile to get it working properly on the stock kernel.
Also where can I add '/etc/init.d/lirc restart' so I don't have to run it manually every time time I launch XBMC. I couldn't find 'rc.local'
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Apr 3, 2011
My screen is frequently freezing and even the keyboard or mouse doesn't work. I've been told to read the logs, But I don't know where thy are or what to look for?
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Dec 9, 2009
I've installed 11.2 KDE on a very old samsung V20 specs here: [URL]... My problem is that when I boot I get a black screen with just the mouse pointer. I can boot in failsafe fine, but the graphics are horrible. My question is, is there a workaround or am I flogging a dead horse with this laptop? This is my first venture into Linux, and I was really keen on leaving windows far behind. I've tried quite a few sax2 commands to no avail.
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Jul 18, 2010
I just installed 11.3 on a Toshiba Satellite A305 laptop. After going through the install process it restarted (without a full reboot I believe) and spent a very long time going through a bunch of message. E.g. it spends about 10-15 minutes building java fonts, and warning me that Japanese/Chinese/Korean might not work in Java.About 20+ minutes after bootup it finishes with all the status messages (including a message that said it couldn't execute /usr/bin/cmp !?) and goes to a blank screen with a mouse sprite -- first a spinning circle, then a regular arrow sprite. So it's not a totally black screen, but all I have is the mouse sprite.
I let it sit there for over an hour.I think it was hitting the disk but nothing happened. I tried rebooting and it did the same thing.I tried setting the "nomodeset" boot parameter, which had helped someone with a similar problem no change.I tried it in failsafe mode no change.
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Sep 13, 2010
I run my desktop the old fashioned way, lots of icons on it, I think its what you would call under KDE: Folder view. (right click desktop, settings, appearance, type: Folder view)
1- first thing I noticed was that you now have the + and - signs when you hover or select icons, I understand what they mean to do but to be honest I can do that perfectly well using ctrl + mouse click, so is there a way to not show the + and - sign.
2- with 11.2 and KDE 4.3.5 if I held my mouse over a folder on my desktop I would see its content in a panel. If I for exampled placed an image on the desktop the icon would be a small version of the image. In KDE 4.5 I no longer have these effect. In Desktop settings - Plasma Workspace under Display the Previews is checked and under More Preview Options I selected the whole lot. But nope it not longer will do a preview, am I missing something here ?
3- sometimes, but hard to reproduce, when closing for example Dolphin, it wont close right away, mouse will stop moving for about 1-1.5sec and then Dolphin will close. Not sure where to look for that. I won't mind entering a bug report at KDE but rather not do it if I simply missing something in the configurations.
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Dec 14, 2009
I keep starting up the computer and I'm not able to get far (although it's not always at the same time) before my screen will go black, except it shows the mouse/cursor - but it's frozen, and then the caps-lock light starts blinking and I can't do anything or get it to recover. It ONLY occurs after I log in to wireless network. Using a wired connection, this problem never occurs.How do I stop this and diagnose this?I've tried, in the boot-startup to choose an older kernel version, but the same thing occurs! And this was working for months and now is not.
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May 7, 2011
I have Open Suse 11.3. I normally use GNOME or KDE sessions. Yesterday I was just thought of trying other Desktop Environments. so I logged out to choose a different session. I tried LXDE and logged back out. After that I found "metacity" in the sessions list and tried it. But no desktop appeared. All I got is black screen a with the mouse pointer/cursor. I waited for quite some time but no desktop, panel, etc loaded or was visible.
I could not figure out how to log off so I hit the start button. After reboot the system automatically chose the same session (It always reuses the last used session) and I was in the same sticky situation. I tried starting in Safe mode as well but still I get the same black screen with just the mouse pointer.
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Jul 9, 2011
I know that in previous versions of OpenSuSE one could be in front of the screen/KBD/mouse get things started, and log into another session and get things started there and run some apps, and so on. Now with OpenSuSE 11.x I see no means in which to do so. Is there another way? Point being is that I want to run one application as one user session and another application in yet another user session. Either one I can get to by switching user accounts at one screen/kbd/mouse. Or through VNC. No need to run something like xen or VMWare and incur additional overhead. (It is next on my list to try though.
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Apr 17, 2011
I noticed that after making my build in suse studio my system freezes immediately after GRUB ( Normal or Failsafe) boot splash screen. I also noticed that this happens only with the specified kernel below. I'm not sure when using Kernel 2.6.37, one had the same problem. I never used it. The original kernel 2.6.34 had no problems such as the one I have described. My systems has no further problems only that it takes several restarts to go past the "Freeze". Below is a list of my system specs:
openSUSE 11.3
Kernel-pae 2.6.38.2-4.1 from Kernel Stable.
GRUB 0.97-174.1 from openSUSE 11.4
Upstart 0.6.5-33.1
xorg-x11-server 7.6_1.9.3-142.1 from X11:xorg 11.3 repo.
The GRUB from openSUSE 11.4 has been very stable and non-problematic. I will be buying an Intel core i5-2500K in a few months that's why I need the latest kernel and XOrg-X11-server. What could be causing the freezing?
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Sep 15, 2010
I run a HTPC which I recently upgraded 11.2 -> 11.3.Most things work fine but I've got an oddity. After the TV is shut down and restored the mouse cursor is "frozen":The old mouse image stays where it isHowever, the mouse IS active, in that you can (blindly) move the mouse, see it mouse-over widgets, and activate them - there's just no visible cursor where the hotspot is.Hardware is ATI chipset (can't remember which, offhand, but it's only a year or two old), running AMD driver, with a HDMI link to the TV.
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Nov 30, 2010
I use skype, and several times when i have it open, more often when i am using it, the hole system stuck with no response. The mouse stop moving, the keyboard does not work, even control + alt + backspace does not work! The only available choice is to reboot the computer.
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Jun 22, 2010
Biggest one that make game unplayable is mouse. Mouse isn't moving smooth it jumps around. I cannot shoot anything. So i asked for help, and everybody just say install windows. And where is fun in that. If people when ever run into problem with some software on linux just install windows. Linux would never go forward. I m not some great gamer, but i would like to be able to play this game. Probably somebody run into same problem. I sow that people talk about something like dis on WOW and wine but simptoms doesn't seem same to me.
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