Ubuntu Installation :: Upgraded To 11.04 Blank Purple Screen?
May 7, 2011
I upgraded from 10.10 to 11.04 and now I have a blank purple screen. I have searched and went through some of the steps members have been giving, but haven't been able to fix the problem. I can get into the computer going through the grub menu, but when I restart I go through the same problem.
Here is the computer that I have: [URL]
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May 12, 2010
I can't seem to get Ubuntu to run on my old Dell Dimension 2300. It boots to a purple screen then it goes to a black screen with a load of writing nothing else happens after this screen. [URL] Could someone advise how I can get it to work?
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Oct 25, 2010
I have been using ubuntu wel a long time now and I know my way around in linux but I recently updated my laptop from ubuntu 10.04 to ubuntu 10.10 all went fine until I had to restart my laptop. I got a purple screen (loading screen) with 4 dots and a oldskool like font which said: Ubuntu 10.10 Right after that the screen goes purple and its like the system halts I hear no login sound etc just a purple screen. So I did a clean install from the 10.10 live cd which booted perfectly fine and the system was also useable like before. But when I installed the system and rebooted it again no problems.
But when I tried to install the proprietary nvidia driver (the recommended one) I got the same problem again the purple screen. After searching a while on the internet I only found posts which had the problem with ATI cards but my laptop is fitted with a Nvidia Geforce 9300 M card. So I tried several things like removing the xorg.conf (read it somewhere) which ofcourse did not work, and booting in graphics fail safe mode which worked. So the point is in 10.04 and 9.10 I CAN use my video card drivers but not in 10.10 is there a solution to this problem? I am talking about the 32 bit version of ubuntu and here's my system hardware profile:
Intel core 2 duo t7350 @ 2,0 ghz / 3mb l2 cache
2 GB DDR3 ram
160 gb hdd
Nvidia 9300m gs
Chipset: I dont know sorry
Model: Samsung R710
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May 27, 2011
'm trying to duel boot windows 7 and ubuntu 11.04 on an Acer Aspire 5736, but when I try to boot from the cd (which I burned with InfraRecorder) it first goes to a black screen with a blinking under score in the corner, then to a purple screen with a couple symbols at the bottom, and then the screen goes black and nothing else ever happens
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May 9, 2010
I am having the same problem, as soon as X tries to load my screen just goes blank. I have an ATI Radeon 9550. At first I tried switching between VGA and DVI as well but upon ruling that out, I switch to my on-board video card and that is working thus far, but I'm trying very hard to figure out a way to be able to switch back. Anyways I'll check back in later on if I have any new information I will post.
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May 1, 2010
I've installed almost every version of ubuntu so far and four different versions on this computer, and I've never had a problem with the installation cd. The install cd on this new version however gives me only a purple screen of death with a white line down the middle. What is going on? The ubuntu-10.04-desktop-i386.iso file's md5sum is fine. I've burned it successfully on two different discs and still I can't install it. I've got a Dell 6400 with an nvidia geForce 7300 video card.
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May 5, 2010
My problem is with the new Ubuntu 10.04 Installer, and the Plymouth Bootloader.
I have installed Ubuntu plenty of times before on my hardware setup, so 10.04 shouldn't be significantly different, however I can't seem to get it to go past the purple screen with the red dots.
If i let it sit there for a while, then press an arrow key, it takes me to the text which is as follows:
Code:
(process:404) : GLib-WARNING **: getpwuid_r(): failed due to unknown user(0)
unable to open '/dev/mapper/nvidia_afgjfcea'
unable to open '/dev/sda'
unable to open '/dev/sdb'
[Code]....
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Dec 16, 2010
Yesterday I booted into the Ubuntu 10.10 CD, and hit the Try Ubuntu button. Ubuntu booted fine from the CD, and after trying it for a few minutes, I decided to install it.
I already had (and still have) Windows 7 installed, so, using the Ubuntu Installer, I shrinked the C (system) partition of Windows by roughly 14 GBs. 10 of which used for Ubuntu itself, and the other 4 as Swap Area.
Installation went fine, and I was asked to reboot - and so I did. However, upon restarting, I was 'welcomed' by a stuck, purple splash screen. So I used Recovery Mode, and updated my Ubuntu. That didn't change anything. I rebooted, started Ubuntu without the "splash quiet" commands, and instead used the "nomodeset" command. I logged in my Ubuntu user, and ran the StartX command. It didn't work, and I was given a few errors, including "no screen found", "Fatal server error", and something along the lines of "no NVIDIA module found (...,0)".
So what's wrong with the NVIDIA driver, really?
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May 11, 2011
If you had or have a black screen or purple screen problem in Natty, add support by subscribing to this Launch Pad Bug: Xorg's HAL causes Purple Screen or Black Screen on GDM startup. [URL]
Through helping people with these problems in the Ubuntu Support Forum (Installations and Upgrades) and through this sticky: [URL] this bug (above) seems to be where this problem is originating. It affects this problem with all video hardware types. As I said in this bug report: "Normal users should not have to be highly skilled "techies" to manually bypass a broken part of a system to make a released distribution work during an install or distribution upgrade"
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May 1, 2010
i feel like i should be on the payroll if I have to work so hard and long to get these things working. (ranting stopped, for now) I have ATI Mobility Radeon HD 4330 GPU in my Dell Zino system and finished the upgrade from 9.10 to 10.04 LTS and got the purple screen of death. tried the intel recommended fixes but got nothing. I cant even get into recovery mode.
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May 31, 2010
Ubuntu and right now I am running it inside Windows. I burnt it onto a cd so I could install it onto my 2nd harddrive. I know the cd is fine. When I boot off the cd a purple screen loads up with some weird symbols at the bottom looks like a picture of a battery = and then a picture of a stick figure man. If I hit f6 I can get to the option screen. I've tried using noapci, nomodeset, disabling the framebuffer, and vga=normal. None of them work as soon as I hit enter to start installing Ubuntu it just sits there on the menu screen and never does anything.
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Feb 1, 2011
I am having problems installing Ubuntu netbook 10.10 from a USB drive.
I have a Lenovo ideapad S10-3 with Win 7 Starter.
I have tried two different USB drives, one is unidentifiable, the other is a Kingston.
I have used Pendrive and Unetbootin on both.
I have tried formatting the drives to FAT32 from both the Pendrive option and from Win7's default formatting software.
I downloaded the iso from the Ubuntu website torrent, and I did an md5 check to make sure that the file matched up.
When I boot from USB, the purple screen comes up briefly, and after two seconds changes to a black, terminal screen on which a bunch of text scrolls and then it eventually freezes. When I click a button, the menus pop up, and when I click on either "install" or "run from usb drive," the same terminal thing happens. Someone recommended that I try installing from that screen after changing the f6 options to nomodeset, noapci (I think), and acpi=off. (I cannot remember the exact lettering, but they were options on that f6 menu.) None of these changed the result.
With the Kingston, the line that it freezes on in the terminal is:
[6.548159] USB Mass Storage support registered.
With both drives, when I use the Unetbootin install, the menu comes up, and when I click on either the 'run' or 'boot' options, the cursor in the bottom left of the screen keeps flashing but no progress. (No terminal-like screen with this one.) It is different with the other drive. How to proceed from here?
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May 11, 2011
I use my computer on a TV using a DVI to HDMI cable using an i915. Its been solid every release until this one. I change channel and then return to Ubuntu I get no signal/ Purple screen. I have tried turning off sync to vblank in compiz and running Gnome Desktop with no effects both seem to make no difference.
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May 20, 2011
I have a duel booting system, Ubuntu 11.04 and Windows 7. I have installed burg. I have ended up with text when booting ubuntu. When I changed the splash it only show on shut down. How can i make it show on boot?
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May 6, 2010
I initially had problems with the install CD giving the purple screen of death (a screen of vertical purple lines), however I managed to press F6 and set nomodeset and then add "xforcevesa no splash --" to the boot parametres (I guess) and I was able to boot into the live CD. Now however, I've installed 10.4 and I'm back to the purple vertical lines. My Dell 6400 laptop has an nvidia 7300 video card which must be the problem. My question is, how do boot into some kind of low graphics mode so that I can install the proper video drivers? I've been pressing shift to get to the grub menu, but the recovery mode only gets me the purple vertical lines as well, and I don't know what I'm doing.
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Jun 12, 2010
I have a problem, so I boot in recovery mode. The Recovery Mode menu comes up, but when I press a cursor key, the purple Ubuntu screen comes up. I cannot get to the menu items that I need!
The recovery mode is supposed to provide a failsafe text-only environment.
Does anyone know what app puts up the purple screen?
I would really like to remove it. I tried to install xdm, which I prefer, but keep running into the purple screen. - With XDM installed, the purple screen comes up and blocks you from seeing anything. Fortunately, remote login by RDP still works. - If you switch console (CTRL+ALT+Fn) back and forth a few times, the purple screen appears again. You have to go to a new console (F8 or even F9 instead of F7) and begin a new Gnome session. Eventually you run out of function keys...
Perhaps I'm using the wrong distribution. Ubuntu is friendly, but you pretty much have to use it exactly as it installs. Can someone recommend a distribution that puts more emphasis on stability?
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Jul 24, 2010
I just got the new kernel update (2.6.32-24-generic, according to "uname -r"), and I went to restart my computer as the system requested. When I selected the new kernel from the boot menu, the Ubuntu splash screen came up, and then it did this subtle alternating shades of purple horizontal line thing. Then a vertical line appeared towards the right of the screen, and then everything faded into this cloudy, bright white splotchy...thing.
The keyboard was still responsive, and hitting ctrl+alt+delete restarted the machine, at which point I tried to replicate the problem, but everything loaded normally this time. My questions are: What the heck happened? Why? Is it dangerous? Why or why not? My machine is a Dell Inspiron 1501, 2 GB RAM, 120 GB hard drive, ATI integrated graphics, AMD 64 Anthlon X2 processor. I'm dual booting with Windows 7 as I learn Linux.
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Apr 28, 2011
I just upgraded from Ubuntu 10.10 to Ubuntu 11.04 Natty Narwhal and now I've got a purple screen of death. The download and install process all went okay, but when I restarted the computer through the upgrade dialogue to complete the installation process the system never came back online. When I turn on my computer it goes through the standard boot screen (F2 and F12 options shown while it boots the HDD, ODD, and wireless modem), and then it goes to a purple Ubuntu screen and doesn't do anything at all. I let it sit like that for 30 minutes before turning off the power and trying to boot again, but the same thing happened. I can press CTRL-ALT-DEL and the system will reboot, but nothing I know to do will get me past the purple screen and the Ubuntu logo. DI'm using a Dell Studio 1 desktop computer. It's got a 2.5ghz Pentium processer, 4gb of RAM, and a 400gb HDD. I don't dual boot, and Ubuntu is the only OS installed.
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May 5, 2010
I cannot install Ubuntu 10.04, or even boot into the live CD. I'm not an expert, but I've used Ubuntu for several years, and I'm pretty sure I'm not doing anything stupid... Here's what happens when I boot with the Ubuntu 10.04 live CD: I get a purple screen with just an accessibility(?) symbol at the bottom (this lasts 15 seconds). The screen goes black, with a flashing cursor, then changes back to purple, this time with an Ubuntu logo, with 5 dots acting as a progress indicator (this lasts about 1 minute). The screen switches to standby. The CD drive continues to make noises for another minute or so, then stops.
I physically removed my graphics card (ATI Radeon HD 5770), and plugged the monitor straight into the VGA port on the motherboard. Now the CD boots up fine. I could try installing Ubuntu at this point, while my graphics card is unplugged, and then plug my graphics card back in, and see if it starts working then.
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Jul 21, 2011
I installed Ubuntu 11.04 today as the main OS on my laptop.I had deleted my XP partition, and repartitioned it according to a guide I had found. (http:url)......Basically it was setup like this: 500mb ext2 primary partition, has the grub folder, I believe this is either the '/' partition, or the '/boot' partition 2gb swap space logical partition
10gb ext4 logical partition -- this is either the '/' or the '/boot', it contains the 'bin,boot,cdrom,dev' etc folders 243gb (the rest of my hard drive, with the exception of a partition that contains documents and files from my XP OS, formatted to NTFS) ext4, this is the one that has all my desktop/documents/etc folders.After Ubuntu was done installing, I had some message pop up about installing an ATI proprietary driver for my ATI graphics card (an ATI Radeon HD 4330, I believe, I may have messed that number up). I installed it and rebooted, no problem.
Next, I had another update window pop up with 198 items checked and ready to download and install. I went through all of this, and rebooted, again, no problem.Next thing I did was install some apps that were essential for me to have to use for my work (an ide, chat programs, etc). No problem with any of that.Last thing to install was the OSE Virtualbox, and then I installed WindowsXP Pro and Windows Vista Business, then installed the guest addition addon for VB. This all worked without any issues whatsoever.
Time goes on, and I notice my computer is heating up much more than (seemingly) normal. I begin to wonder if its my graphics card. So I shut down the computer and let it cool down. Reboot, and no problem, still working fine.Then I opened a couple of apps and tried a simple game (can't remember the name) I believe it was a simple 3d topdown, as I wanted to test my graphics card. This is where things seemed to start to go wrong. My laptop began hanging, not even allowing me to access the terminal via ctrl+alt+f2. The screen flashed and I saw the blue/green/grey fuzz that I get when the graphics card is starting to heat up too much. Then everything hangs and I can't do anything at all, including move the mouse. I did a hard reboot (I believe this is what you call pulling the plug/pressing the power button, correct me if I'm wrong). I then rebooted, saw a chkdisk, then it booted seemingly normal, but it hung right after the purple screen after the grub screen.
This is pretty much where I'm at right now. I strongly suspect the fault is with the ATI drivers, but have been completely unsuccessful in my attempts to fix it. I've googled just about everything I could think of, along with searching these forums. I've tried just about everything listed in the forums, but to no avail.I've tried the commands that are supposed to purge the ati drivers, but all I get are errors that say they can't remove the 'virtual drivers'.
Right now I'm booting off a live cd, so I know the computer still works fine, just not my actual installed OS. I'd really like to get the issue resolved without having to reinstall, as it took quite awhile just to get it usable in the first place, but this has already taken so much time, I may just resort to that if we can't solve it any other way. Got too much work to catch up on as it is.As a re-instated note, perhaps if you have any tips, but not particularly about fixing the OS, my laptop (I'm strongly guessing my graphics card) is heating up much more than normal, compared to that when XP was installed. Is this more than likely just a driver issue, as is the rest of it? Also, I did have Compiz installed, though I didn't choose for it to be installed, I believe it came pre-installed. I've heard it could cause some issues, though I have no idea as to the validity or relation to this particular issue.
Edit:
I just remembered while searching for a solution, I found a post somewhere that said something about the information not being sent to the monitor from the graphics card properly, thus no desktop. I'm guessing that'd still fall under the driver issues, but again, I'm unsure. I would think that wouldn't be entirely true anyway, since I can still see my mouse fine, just no desktop, only a black screen.
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Jan 12, 2010
I've got a toshiba A135 series. I installed 9.10 from a live cd, and the installation process went fine.
When I rebooted the computer, it loaded up giving me the option to select one of the following:
Ubuntu, Linux 2.6.31-14-generic
Ubuntu, Linux 2.6.31-14-generic (recovery mode)
Memory text (memtest86+)
Memory test (memtest86+, serial console 115200)
I chose the first one, hit enter and the computer went to a black screen with the cursor up in the top left corner blinking away. Then nothing. I've read that this distribution is giving folks a lot of trouble. Has anyone had this same thing happen to them after a clean install?
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Feb 2, 2010
I recently upgraded to the 9.10 version of Ubuntu. Now my screen freezes from time to time and I cannot click on anything. I must do a hard reboot by holding the power button of the PC. Is there a fix for this? Is there a way for me to go back to 9.4?
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Feb 5, 2010
So I decided to upgrade from 9.04 to 9.10 today, I was quite sure there wouldn't be no problems. Well, at least not in the installation, and apparently the system works well too, but there's just one thing...When I boot to the new kernel (2.6.31-19), it does show the new white Ubuntu-logo, but after it's gone, some text flashes through extremely fast, and after that the screen turns black, having two small and white horizontal lines on top of the screen. Soon after this, I can hear the login-window sound. I can log in by pressing enter, and then typing my password, and soon after I press enter again, I can hear the login sound. But still, the screen is black, having those same white horizontal lines on top of the screen, making the use of computer "quite" hard.Right now I'm using the older kernel, but the problem is that the sounds won't work, the resolution is still low like when I had 9.04 (problems with Intel hardware), and CD's won't still be read when inserted into the CD-drive.Here's my "lspci" in case someone wants to know of my hardware a little:
Code:
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev
[code]....
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Dec 26, 2010
Is there a known problem with the Lubuntu 10.10 image here? I have downloaded it to two different computers, then burned the images to two different blank CD's (different brands) and neither loads. Both only get as far as the Lubuntu menu, once ENTER is pressed at that point to load the LiveCD, a blank screen eventually appears with a flashing cursor at the upper left of the screen, that's it. They were both burned using the slowest burn speeds available.
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Dec 9, 2010
I just upgraded from 10.04 to 10.10. However, the screen resolution is changed and the I can't choose the right resolution.
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Apr 28, 2011
I have just upgrade from 10.04.to 11.04 When I restarted after upgrade installation I got message that I didn't have the hardware to run Unity, then I clicked on ok, now ununtu start, but it is very slow to start and the screen freeze and has different color, but after while it start. I am looking for advice to solve this problem.
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Dec 8, 2010
i am fairly new to Ubuntu. i was using it fine for a month, but today, when i booted my computer up, it came up with a black screen instead of the normal purple ubuntu screen. the black screen had white text on it, and asked for my username and password. from there, it was a terminal prompt. i have been google searching for a while, and have tried typing "startx", "sudo apt-get install ubuntu-desktop", "sudo gdm", and i have also tryed uninstalling xorg, and reinstalling, and none of these things wanted to do anything for me.
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Dec 22, 2010
I have been running 10.04 quite successfully, when I upgraded to 10.10, I have a problem with the newer kernels. If I let it boot into the latest one 2.6.35-23, I get the Ubuntu 10.10 splash screen for a second then a blank screen, same with 2.6.35-22. I have to run with 32-25 to get it to load the gui.
I have an AMD Sempron 2800, 1.6GHz pc, but I'm not sure if it's running 64bit.
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May 4, 2011
I've been running Ubuntu 10.10 very smoothly for a while now. Decided to upgrade to 11.04 - managed to corrupt the hard disk the first time by letting the laptop hibernate part of the way through but reinstalled from a live CD of 11.04 and it's now working except for this issue.
If I shut the screen on my laptop (or press the screen off button) either the screen won't come back on or it will but frozen (I can move the mouse but not click on anything etc.) In this state music continues to play (from spotify under wine) and if I press my hibernate shortcut (power button) the computer hibernates, only to wake into the same situation. I've got a Dell Latitude D520, upgraded to a bigger hard disk and more ram - the ubuntu partition has 50gb. Windows is working fine.
Edit: I noticed a sticky thread which includes something about a blank screen but I think this is a different issue?
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Feb 19, 2011
Iv'e tried on both CD & USB. Upon Live Boot from the CD I get the first purple screen, then "No Input Signal" on my monitor. Upon Live Boot from USB I've choosen both the Install & Boot options, then It thinks for a minute; and I recieve "No Input Signal". I'm leaning toward it being my "Graphics Card"(NOTHING IS WRONG WITH IT OR ANY OF MY HARDWARE!!!!; but it is an "ATI" ^_^), but thats just a guess. Iv'e Tried Both 32/64 Here Is My Hardware Information... (Everything is Brand New & Full Diagnostics)
Intel Core i7 950
MSI Big Bang-XPower (MS-7666)
DDR3 1333 gSkill Ram (6 x 1gb)
ATI Sapphire Radeon HD 5870 (2 gb Memory, GDDR5)
HANNspree 28" Monitor 1920x1200
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