Can anyone recommend any open source customer support portal software? I'm looking for something where users can sign in, and submit support tickets for a wide variety of issues (game play, billing, etc). Then a Support Agent can login and assign tickets, respond, etc. I've already started looking at bugzilla, but I was hoping to find some other options to compare to.
View 5 RepliesSome good open source software for these requirements:
1. Support center
customers can submit issues(or tickets) to our support staff and support staff can process these issues on the web or via email.
2. Knowledge base
Multi languages support are required, and admin also can apply the access privilege to each account/group.
3. Document or File download (FTP?)
customers can download the software hotfix , patch, Presentation file or even upload their log files. Admin can control the access privilege easily.
Is there any single open source software can meet these requirement at the same time?
Why Fedora doesn't supports non open source programm?
View 6 Replies View Relatedis there any opensource software or website that gives us facility to handle our Customers Support Request.That is every user has its username and password and he can make login with that on it. and write its problem and click on submit button. IT Support automatically get email of it that this user is getting this problem.. Also management can see the current status of the problem
View 1 Replies View RelatedHOW TO INSTALL PACKAGES IN IT ,IT SHOWS SOME ERROR (Cannot install source packages) OR (No packages were given for installation.)
View 5 Replies View RelatedIs there any open source virtual machine so i can study the source in order to create my own? i'm gonna write my own, so it doesNT matter if license does not allow further development of the code.
View 1 Replies View RelatedWe all know we can install a linux system such as Fedora 10 and use it. Being linux, one should in principle get the source codes for everything that has been precompiled (except the proprietary drivers such as nvidia) in the installation DVDs/CDs. Where are the source codes ? Is there a place I can download them ?
To avoid confusion, I am not referring to the kernel source that can be compiled to give a linux kernel, but that does not include the drivers, such as intel_drv.so.
To be more specific, the intel graphic i810 driver has been built into any linux system, but where is the exact source? One answer may be that primary source intellinuxgraphics.com. However, if anyone tries to download the every changing (i.e., keep updated almost every single day) driver source codes from freedesktop.org, it is almost certain that the source codes will not be the same as the one that is finalized in Fedora 10.
I want to see the source code of smplayer software.from where i can see source code of open source softwares?
View 9 Replies View RelatedI installed CentOS 5 (x86-64). I got a project which was developed long time ago and need to update it so it can be run in the fresh new CentOS 5.2. All I know about the project was that it had been developed with and wxGTK1.2. I look at the makefile, which contains:
---------------------------------------------------------------------
SYSTEM_INCLUDE = -I/usr/X11R6/Include
-I/usr/include/cairo
[code]....
After finally figuring out how exactly how to compile something from source, I did it with Wine. However, there's a problem, when I'm trying to play a game on Steam (Half-Life) on a TNT2 graphics card (With NVIDIA drivers 71.86 installed as well as all of the packages needed to compile Wine from source), everything either lags or has an error.
One of these errors is that OpenGL32 isn't being initialized after attempting to start the game in that mode. Another error (or I should say problem) is that in Direct3D mode, it just.. crashes lol. Also, in Software mode, it LAGS horribly and I don't think it has to do with the hardware limitations I have on this machine. I did however install the glx and gl drivers AFTER I compiled Wine, do I have to do yet another install?
Debian Lenny 5.0.8
667MHz Celeron Coppermine
NVIDIA TNT2 32mb VRAM card
OS: Ubuntu 10.04.
When I try to install some packages by aptitude, I see this:
Before it, I made it (sudo apt-cdrom add):
And it (sudo apt-get update):
My dvd-disk is not broken - md5 checksum is right. In sources.list I have only cdrom source, without any network repositories. When I install one package (for example pptp-linux) which don't use any depending, it work good, but when I have some group of packages - installed only first package from this group, you can see this in a first image, marked by yellow color and set to 16 percent.
I would like to create some packages for programs that use the Git software to manage the source, I want to do this directly using the source code in the Git repo as the source code form the package. Does anyone have any hints or directions on how to do this? I been looking round the web for information about this, but all I seem to find is for about storing and build Debian packages from git, this is not what I want to do as these packages are for personal use and I have no need for this.
View 3 Replies View RelatedWanted to switch to Kubuntu and decided a clean install was the way to go. Though the learning curve isn't too tough, I've hit a serious snag: When I try to compile a source package according to the similar instructions in each of the README files, I get the same error message;
Instructions:
mkdir build
cd build
cmake -DCMAKE_INSTALL_PREFIX=`kde4-config --prefix` ..
make
su -c 'make install'
[Code].....
I'm liking this KDE 4.4 setup, but if I can't install the improvements from kde-look.org
My SL6.1 Distribution isn't connecting the the source packages from yum. It says something along the lines of the repo???.xml cannot be found for altrpms & sourceforge packages.
I have already tried using the command:
su yum clean all su yum update package-list
but that failed to work.
and su yum makecache
Is there any other way i can try? Like uninstalling the source from yum then reinstalling it?
I'm not to sure if i'm using the right terminology but im trying to install rrdtool and it needs all these dependencies. One of them I have installed but it isn't up to date.glib-1.2x needs to updated to 1.17 or higher. How do i go about updating this? I downloaded the source and did ./configure && make && make install but this didn't update it.Also trying to install libxml-2.0 to 2.6.31, im getting a whole list of dependicies.
View 2 Replies View RelatedI am building a router and I wonder if I have some rules like this and
/proc/sys/net/ipv4/conf/all/accept_source_route is 0 will it work.
Code:
echo 1000 TEST >> /etc/iproute2/rt_tables
iptables -A PREROUTING -s 192.168.2.0/24 -t mangle -j MARK --set-mark 1
ip rule add fwmark 1 table TEST
ip route add default via 192.168.3.5 dev eth2 table TEST
I am not quite sure is it source routed packages at all. And also even if it works with my router will next firewall drop such packages. I have mentioned before that some things like:
Code:
ip route add default via 192.168.3.5 dev eth2 src 192.168.2.0/24
do not work
Very often we get to hear Binary / Source when we talk about installing packages...From what I understand "Binary" refers to a natively packaged installation by a Distro wheras installation from Source would entail fetching the files, Compiling and then building the package. When we say "source" where do these codes reside? Is it diffferent for different distros or one common source like "sourceforge.net" or similar?! I know it sounds silly but what is the origin of the source codes??
One general remedy if a package is not found is to install from source... So , source would refer to a "tar.gz" or "bz2" archive present at some location like "[URL]". In some cases , id it possible that some packageas are not available in "Source". When I tried to build a package for a particular distro , I was told that some dependencies are not un the source ...What is the meaning of this? So do all distros maintain the codes in their official repositories?
I'm a fresh user of Debian 6 64 Bit. I'm trying to install wine on it to run bluestacks. URL... but when I use the following command, it can't seem to fetch some files/packages. I have these as my sources list at the moment.
sudo nano /etc/apt/sources.list
deb http://ftp.us.debian.org/debian stable main contrib non-free
deb-src http://ftp.us.debian.org/debian stable main contrib non-free
deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free
deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free
[code]....
If I want to compile a kernel from source (from kernel.org), including all the drivers I need regardless of their origin, I would not need any firmware-*.deb packages, right? Do the firmware packages add anything that is not present in the latest kernel?
View 3 Replies View RelatedWhat package do I have to install to build packages from sources? I am trying to build the TrueCrypt package from source.
View 1 Replies View RelatedI need a newer version of the nvidia drivers for opensuse 11.4. ftp://download.nvidia.com/opensuse/11.4 has version 270.41.06 available, but I found that I need the 270.41.19 version for CUDA 4.0 to run (yes I know CUDA 4.0 does not officially support 11.4, but the same 270.41.06 is available for 11.2 which CUDA 4.0 does support).
Where can I download the files x11-video-nvidiaG02-270.41.06-5.1.nosrc.rpm and nvidia-gfxG02-270.41.06-4.1.nosrc.rpm that these binaries were created from? Once I have the source rpms, I can easily update them to the newer version.
I have recently installed a dev branch of Postfix on my box (jaunty), in order to access some new features. This requires that I do not use any of the postfix-related packages in the repos, I have to set this all up manually.
What is the best method for me to manage this system moving forward? Do I need to prevent the repo's postfix package (or anything depending on it, like postfix-mysql, postfix-dovecot etc.) from ever being installed accidentally? Is there anything else I need to worry about? How do you folks generally manage having compiled, customized versions of software that exists in the repos on your systems?
Can someone please tell me what packages are required for compiling source on Slack 13? Something is missing in my box and I get errors, I can't figure out what it is.
View 11 Replies View RelatedI do have a problem on updating linux ubuntu 10 I'll show you the error and my sources.list.. Error in authenticating some packages: It was not possible to authenticate some packages. This may be a transient network problem. You may want to try again later. See below for a list of unauthenticated packages.
acpi-fakekey
acpi-support
acpi-support-base
acpid
[code]....
At work / home / laptops I have about 5 slackware machines. I have always tended to install new packages on each machine from source, generally using slackbuilds when available. I thought I would try 'libreoffice' and reading alien-bobs blog I deduced that a full from source install might be pretty difficult, so I followed his advice and just took the package (.txz file) and used installpkg. To my slight surprise this installed and ran perfectly.
Now I'm wondering if someone would clarify under what circumstances you can just take the slackware package from one machine to another and install. More generally I guess what are the main advantages of building from source. Is it mainly about availability of all the required dependencies?
I hoped to use php-5.2 while keeping close the the centos packages (no external repositories).So I tried the packages from http://dev.centos.org/centos/5/testing/i386/RPMS/ .These packages seem to be compiled without mime-magic support (--without-mime-magic).The previous stable php-5.1.6 packages had this mime-magic support enabled.
View 1 Replies View RelatedI am looking for customer relationship management, I have had a look at "Sugarcrm" but cannot seem to figure out how to install it.I run a small business on my own which often means i get flooded with customers from time to time and i need a CRM system that is simple to use and doesnt have to be fancy..What I am asking is there a package out there for ubuntu other then Sugarcrm?Btw the software will be installed on a stand alone computer.
View 2 Replies View RelatedI want to install ubuntu10.10 from customer mirror. such as i copied ubuntu10.10 alternative image to some folder in server 10.1.1.2 and then used pxe to install os. when selecting mirror, i inputted [url]. but i couldn't download file to install automatically, and got following error message in red. however, i inputted "wget [url], i could download the fileA.
View 1 Replies View RelatedI need to create a shell script called 'custinfo' to prompt a customer to enter and display back the following: name, age, address, phone number, and product.
Below is what i have so far.
I have been assigned with a job to survey the customers who use Open Source Linux and Unix distributions.Though Red Hat and Ubuntu are the most popular distros, but if someone who have ever got involved in tracking what % of the Linux Distribution being used by the customers.
View 14 Replies View Related