OpenSUSE :: Usability Testing Of K3B And Openoffice?
Apr 25, 2010
I am doing a usability test on OpenSUSE 11.2 for a novice user. I am trying to establish if usability has an effect on why some students do not use GNU/Linux for general desktop computing. How easy and how many steps does a novice need to do the following tasks?
Note: Novice is someone who has no experience in working with OpenSUSE?
Task1: This task involves making two slides of a course presentation using OpenOffice Impress.Org
Task2: Involves changing the screen resolution and desktop background.
Task3: This task involves organizing files in folders
Task4: Involves copying music from an audio CD in to mp3 format using K3B
[code].....
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Mar 12, 2011
from this multirow taskbar, extensible quicklaunch, clock day date are only important. And i want to doubleclick upper left corner of a window as alternative close. A better variant is to use the third wheel button on a mouse - to close any window just by pressing wheel inside a window (similar to Firefox close a tab, or in qip close a tab..)
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Apr 29, 2011
If I want to work on two or more non-maximised windows, how do I simply access their menus without having to select a window into focus and then go to the top main menu? I'm fairly impressed with Unity, but that really struck me as a major usability blunder. I can accept that the window has to brought into focus, because that's what you'd do anyway, but then having to move the mouse to the top of the screen to get at the menu options seems really off.
Is there a way of doing this that's as elegant as was the case previously?
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May 31, 2011
I was running 10.10, and it was fine - except for some reason the mouse just stops working - nothing is clickable at all. Apparently this might be the official NVidia drivers, but I've not found a solution to that yet, but I do know that plenty of other people experience this. So today, I thought I'd check for updates to see if something would fix it.
1. I open the update manager, and see 11.04 is available, and several security fixes. I opt for the security fixes first, but they fail, saying 'check your internet connection'. My internet connection is perfectly fine, so this is a pretty bad error message to be showing people.
2. I then try the upgrade to 11.04 button instead, and it gets a small way in before saying it was 'unable to get exclusive lock' due to me having an update manager open - what, such as the one I used to launch this upgrade? Another bad error message.
3. I close everything, try again. Now it complains that not all upgrades can be installed due to a "previous upgrade that didn't complete". As a programmer I have to wonder why, if they're sensible enough to know how to use an exclusive lock to ensure a safe upgrade transaction, why they aren't sensible enough to treat the upgrade as a transaction which they could have rolled back when they failed to acquire that lock? Luckily this doesn't seem to be a serious problem but again it's a bad error message to display and one that is completely unnecessary.
4. I start upgrading. Eventually 'Defconf' pops up and asks me what I want to do about 'modified configuration file grub'? THIS IS NOT A SUITABLE QUESTION TO ASK A TYPICAL USER! My options are "Show differences, show side by side, show a 3 way comparison, do a 3 way merge (experimental), start a new shell to examine the situation, install the package maintainer's version, or keep the local version currently installed." Oh, while I'm doing this, the input periodically hangs every 10 seconds so I can't type. And I do have to type, because my mouse isn't working. Luckily, unlike 99% of computer users, I'm a programmer so I am not scared of comparing files, but I'm pretty horrified to see it pop up what looks like a text-based unified diff - how on earth is a normal human meant to act on that? And it did all this because it claimed I had changed something locally, but it became quite apparent on looking at the diff that I had done no such thing, and that some system program had done whatever it had done. So I was being asked about changes to a core piece of system functionality for no good reason.
5. I let it upgrade the file and it seemed to work when I rebooted. Now imagine my dismay when I notice that my desktop has been changed into a Mac. All my menus have disappeared and I have no idea how to get them back. I can still edit and reorder my menus in the System Settings but I'll be damned if I can work out how to get them on the screen again. Plus all my apps are uncomfortable to use now because the menus no longer appear unless I press the Alt key first. I'm not going to claim that the Mac approach is worse than what we had before but this is a MASSIVE usability change to spring on someone without any real warning or any guidance to simple things like "where did my menus and everything on them go?" I am aware most of this won't be news to most of you, but I'm sure that if you look at it from a pure usability perspective you can appreciate how awful an experience this would be for most people who now have to re-learn their system.
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Jan 5, 2011
I recently decided to install ubuntu on an old PC to increase its speed and usability. Prior to this I had windows XP running on it. I installed the newest version of ubuntu, which makes the whole thing running unbearable slow. Under windows xp it was running ok, my question therefore is: which version would you guys recommend that needs less ressources, but still has comparable functionality to the new version?
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Nov 5, 2010
I'm using Ubuntu 10.04 and I have a 1TB NTFS (internal) hard drive where I put all my files. The drive shows up in the "Places" menu, and if I select & open it, the drive and all the scripts & text files in it work. But, if I go to run the scripts without opening the dive in the places menu first, it just gives an error.
1. What is being done when I select the drive in the places menu?
2. Can this be set up automatically, so I don't have to open the drive every time after I start up?
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Aug 5, 2010
how one can use the nepomuk/strigi file indexing service. I started up dolphin, and typed the search string in the upper right corner, and clicked Search. The search result is a long list of files. The one I need is a PDF file. When I select this file, on the right hand side there is the following info: 'Is part of: 15.2 GiB Removable Media' which is clearly wrong, since this file resides in my home directory, which is on a 200 GiB partition. If I double-click this file to open in okular, I get an error message:
Code: Could not open nepomuksearch:/nepomuk_3A_2Fres_...... Reason: Please insert the removable medium "15.2 GiB Removable Media" to access this file I guess this is some old result from nepomuk's cache (in the meantime I have had to repartition my hard disk, and restore my home directory from a backup copy on an external hard drive - but this has been many months ago, so I would expect that nepomuk have had the time to recognize this)
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May 7, 2010
1. What file do i have to edit in order to include /usr/local/bin in the class path (ie. I put an executable in /usr/local/bin and when I try to execute it, it says the command cannot be found, etc.) EDIT: Solved, just didn't set PATH correctly. EDIT: New problem. When I try to execute a program in /usr/local/bin, it says "fopen: john.ini: File not found" Yet when i cd to /usr/local/bin, it doesn't say that. What would cause this?
2. Once I get my system setup the way i like it, how would i go about making it into a bootable CD/DVD?
3. How would I pass arguments from a shell script to a program?
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Jun 2, 2011
I'm in the process of testing upgrade -yes, upgrade, no fresh reinstall of my old trusty 11.2 to the unknown 11.4. One of the applications I need is VMware. I'm using vmware server, and I'm thinking of migrating to the player version, because the server is
not supported, it seems.I have installed a small test partition with 11.4, and in it I have installed VMPlayer. It looks nice (I had to install a lot of development packages, gcc, kernel-source, etc - nothing new here). Sound in the guest (I'm testing my virtual Windows Me) works; it wasn't working in the server. Nice surprise.
One missing feature is snapshots. The trick is to simply replicate all the files of the virtual machine to a backup. It is huge space wasted, 9 GB for a small machine, but it is doable. One thing I do not know how to do: VMplayer gives a notice that the virtual machine is version "Workstation 5.xx virtual machine", and that this version'x CMOS is not compatible and will use a default cmos instead. But I have not seen anywhere how to choose or change or upgrade the virtual machine type.
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Dec 14, 2009
I'm trying to install a language-pack for my OpenOffice, but there seems to be a dependency-problem. Maybe someone has a suggestion. FC12, x64 OOo.x64 3.1.1
Code:
[root@sarah yum.repos.d]# yum install openoffice.org-langpack-de
Loaded plugins: fastestmirror, presto, refresh-packagekit, remove-with-leaves
Loading mirror speeds from cached hostfile
* fedora: ftp.astral.ro
* livna: rpm.livna.org
[Code]...
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Jul 7, 2010
Have both Drupal 6.17 and 7.0-5 up and running on localhost Clean URL in drupal is not available on any of them Have been reading and reading troubleshooting.
Environment:
Linux 2.6.31.12-0.2
openSUSE 11.2 (x86_64) (KDE 4.3.5)
Mysql 5.1.36-6.8.8-x86_64
[code]...
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Apr 3, 2011
I can't use the webcam with skype. I followed the instructions on the SDB
Skype page of opensuse.org. I can make calls and recieve calls, but there
is no video option. Sound isn't going either way during the calls. In
Skype's options menu, there is a place to test the video. When I click on
the "Test" button, Skype freezes and eventually the terminate application
window comes up.
The webcam is a Logitech that works fine in Cheese, and I've used it with
previous versions of Opensuse and Skype. The only skype available that
I've found is the 2.1 beta version, so that's what I'm using. I'm using
Opensuse 11.4 with KDE4.
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Aug 4, 2010
I have installed openSuse 11.3 KDE, Due to my laptop being a bit old I am having difficulty nailing down the best graphics driver to work with. My Graphics card is an ATI Radon X1200. By default openSuse uses the Radeon driver for 2D, which is sadly not working quite as well as it should with my old graphics card. My basic problem is not that I can't get 3D (It uses swrast (No 3D Acceleration (7.8.2)), although that would be nice, it is that when I scroll on any page there is lag, and it looks jerky. I have therefore tested with fbdev, vesa, mach64, ati and radeonhd drivers respectively, and right out the gate the fbdev driver gave the best performance with no lag or jerking - surprising for the weakest driver. That said, I was unable to test with radeonhd or vesa due to them having errors. The radeonhd one gave the following:
(EE) FATAL: RadeonHD presently does not work with kernel modesetting (KMS). disable KMS in your kernel. what are the side-affects of disabling KMS, and is it something that I should consider doing, or should I just be happy with using the fbdev driver. As for the vesa driver, I can't remember the error that it gave, so I will have to check and post it up in a bit.
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Aug 2, 2010
Each time I boot my opensuse 11.2 system one of the very first things that happens is that the system seems to test how fast it can handle my HDD, an older EIDE drive with the wide ribbon cable. This takes about a minute, one test each 15 secs or so until it gets down to about 33 speed and then the boot proceeds as normal.
I guess this is just the normal testing by the more advanced sata procedures in the kernel (2.6.34). If I were only booting this machine once every 6 months it would not be an issue, but I do so at least once a day. Is there any way to indicate to the system the speed of the connection so that it does not have to do the test, or close the gap a bit so that it finds the answer more quickly?
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Apr 11, 2010
I use openSUSE 11.1 and have OpenOffice 3.0.
I see the latest version of OpenOffice 3.2 is ready. How can we get it and install it? I having been looking for a repository, but to no avail.
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Jun 5, 2010
I have an nfs share that mounts automatically when kde starts.
Code:
wendy@DellNB:~$ cat .kde/Autostart/mountNAS.sh
#!/bin/bash
mount ~/TestShare
#echo "NAS Mounted"
[code]...
Gimp works fine editing and saving photos from/to the nfs share. kWrite can do its thing and read/create files on the NAS. Files I create with vim are visible and editable under windows. OpenOffice however, when I try an open a file I get "file is locked by unknown user." I open as copy and try saving to the share with a different name... No Dice, error saving to share the file is created on the share but it is empty. I did some reading and found a post that said to comment a line from a file called soffice, which I cannot find.
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Jul 13, 2010
i've updated to oo 3.2.1 in 11.2 (64 bit) by deleting all previous oo packages and installing new. exporting (for example from draw) only gives the option of pdf. no jpeg etc.something's obviously missing but i can't find it. this has been posted back in 2009.
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Jul 19, 2010
I recently installed OpenSUSE 11.3 x86_64 on my dual core AMD box. Everything seems to run great except for OpenOffice Spreadsheet. Whenever I attempt to open a spreadsheet it crashes on me.
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Jul 24, 2010
Is there a way to have second language for OpenOffice, only? I am working on SUSE 11.3 and English (US) at the present.
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Jul 31, 2010
11.3 install with gnome desktop on old PC (it's not near me, can give spec later if needed). If one goes to start open office suite, writer, calc, etc. You get the open office splash screen with suse and the meter gets almost completely loaded (probable 99%) then it just stalls. Within a minute or two the screen disappears and no open office. Any ideas It was a fresh install and I haven't added anything other than multimedia packages and KDE base/apps. All other apps. load fine. Should I remove OOO and then add it again?
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Sep 23, 2010
My system:
openSUSE 11.2
Linux 2.6.31.12-0.2-desktop x86_64
KDE: 4.4.4 "release 3"
My problem: I just did a "zypper dup" to upgrade to KDE 4.4.4 from 4.3.5. All seem to have went well aside from that openoffice won't start anymore. I do get the initial splash and it goes away but then nothing else happens. I have tried both by clicking an .odt document and by starting it from Kickstart menu, same negative result. All other programs seem to be running fine as before. The current version of OO is now 3.2.1.6-1.1-x86_64
What I've tried: I tried to swith all packages to OpenOffice community repository,restarted pc but the result is still the same. I also did an unconditional update, restarted but the result is still the same.
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Jan 4, 2011
I de-crappified a new laptop last week for a friend and set him up with OpenOffice.I had earlier salvaged files from his old PC HD, saved them to my Box. Most of his office files were actually the dreaded M$ Works (.wps)But I tried them and OpenOffice had no trouble, least in Linux that is.I burned his files to a DVD-RW and copied them to his new Laptop. OpenOffice for windows wouldn't have anything to do with the .wps filesStrange or what !
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Jan 20, 2011
I am currently using opensuse11.3. I need any pdf to openoffice converter.
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Jul 23, 2009
I just realized my Thesaurus function is inactive. Ctrl F7 does nothing, and on the pull down menu Tools>Language the Thesaurus option is greyed out.
I went to Tools>Options>Writing Aids and under the Language Modules, Thesaurus is listed but no dictionary box to click. No sub module listed under Thesaurus.
There a spell check dictionary listed and marked -- Hunspell Checker.
When I go to the OOo extension page I see no Thesaurus files to download?
How can I get the Thesaurus working as without it Writer is going to be pretty useless. I am using the GB dictionary.
I tried upgrading to OOo 3.1 but that hasn't helped either.
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Nov 28, 2009
Open two different instances of OpenOffice Writer (two separate entries on the task bar). In one of them type the word test and highlight it and leave it that way. Now using the mouse pointer try switching between these two different OpenOffice Writers on the task bar. There shouldn't be much of a switching delay if any, going either way.
Now go to the OpenOffice Writer with "test" highlighted. Hit the <ctrl>C (copy) key about five times rapidly, then immediately click the mouse on the other OpenOffice Writer on the task bar. I am seeing up to a 5 second dead time delay between switching. There is no "busy" indication from the mouse pointer. The mouse pointer moves, but any clicks will not take effect during the 5 second delay, then any mouse clicks quickly take effect in a cascade after the delay is over.
Sometimes Klipper looses the <ctrl>C (copy) "test" text (Klipper still displays it its history) and refuses to <ctrl>V (paste) "test" any longer. When Klipper reaches this state a single <ctrl>C (copy) of "test" will cause the up to 5 second delay when switching.
The delay is only noticeable if you immediately switch on the task bar. If I do the copies and simply wait at least 5 seconds before switching, there is no delay. So, the switching itself isn't the cause.
I have reproduced this on PCs in a 32 bit 11.2 install and a 64 bit 11.2 install. Both installs are KDE 4.3.3 release 3 repos. Either this long delay shouldn't be happening or the mouse should at least do its busy indication thing and not act like everything is normal when it isn't.
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May 10, 2010
Every couple of hours OOo Base crashes - just closes the program of its' own accord.
Annoying enough in itself, but at least it usually recovers up to the last point I saved my work. The last time it happened though it didn't even recover to my last save point - it recovered to an old save point! So I have lost 30 minutes' work.
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Jul 31, 2010
I am using OpenOffice 3.2.1 and Opensuse 11.3 with KDE 4.4.4. When I use the KDE4 integration and the oxygen icon set, I'am getting a mixture of oxygen (KDE4) icons and crystal (KDE3) icons in the symbol panel (I hope this is the correct word in english). E.g. the icons for "bold", "italic" or underlined are crystal icons instead of oxygen. I had the same "problem" with Opensuee 11.2 and older OpenOffice versions.
Interestingly, when I start OpenOffice in my root account, OpenOffice shows all icons correctly as oxygen icons. When creating a new user account (a test account), OpenOffice use the icon mixture. Also transferring the ".oo3" folder of root to my user account didn't solve the "problem". Of course, this is not a real problem with OpenOffice, it's more a desing error (but I like to solve it ). Who else has a mixture of oxygen and crystal icons?
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Aug 5, 2010
Moving any objects (text box, pictures) in a slide is extremely slow. Is anyone also experiencing this?
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Aug 12, 2010
Recently OpenOffice has started crashing on me when loading the program. The splash screen will appear for a moment then the KDE crash handler comes up. Here's what I get when launching from the console:
slomojo@linux-yiyy:~$ ooffice
KCrash: Application 'soffice.bin' crashing...
sock_file=/home/slomojo/.kde4/socket-linux-yiyy/kdeinit4__0
I've tried deleting the .ooo3 directory in my home directory but that doesn't seem to help. Also, I'm running with Sun's JDK in case that makes any difference. I know that OpenOffice was working fine for me immediately after my fresh install of 11.3. I only use OpenOffice once every couple of weeks so I'm not sure if there was a specific update or anything that broke things for me.
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Sep 8, 2010
When I've installed openSUSE 11.3, OpenOffice was asking me to install JRE, and I did it. However, next time i run it, it crashed without any error log. When I run it again, it sad a couple of time that JRE is defective, and asked me to reinstall it again. Eons passed, but my patience was rewarded. OpenOffice.org Impress was up. but just for a few seconds. Then it crashed again, and left no signs of life. I've repeated the same cycle few times... Then I decided to search for a solution, and read topics where similar problems were discussed. One solution was to expand my swap memory, and the another one was to install an older version of OO. I wasn't very eager to install an older version of OO, so I tried to expand swap memory by cutting memory from the other partitions. I found reference that swap memory should be twice bigger than RAM. Since i have 512 + 256 MB RAM, I've typed 1536 MB as a new value for swap memory. Error appeared that value of swap memory must be between 42MB and 684MB. I'm not sure about the second number, but it was between 600 and 700... I must get OpenOffice.org working as soon as possible, because it's very important for my work. I'm running 64bit openSUSE 11.3 on AMD Sempron 2800+ with 768MB RAM using OpenOffice 3.2.1.4-1.2 and java-1_6_0-sun
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