Debian :: Scanner No Longer Recognized After Update
Nov 30, 2015
I am running Wheezy 7.9 32 bit, with the kernel Linux 3.2.0-4-686-pae, and Gnome 3.4.2 on an Intel Pentium CPU G3420 @ 3.2 GHz. I installed a new printer in August, an HP Officejet 7612 all-in-one printer/scanner/copier, and it worked perfectly as both a printer and a scanner first time, despite not being listed on the supported list in SANE. Two weeks ago, I got a general software update notification, and did the update. Now the scanner is not recognised. The printer still works fine as a printer, but when using Simple-scan, I get the error message "No scanners detected. Please check your scanner is connected and powered on". I have had a look round on Google, and all the suggestions made do not work.
I tried the suggestion to add myself to the scanner users list on my PC which made no difference (even though the scanner previously worked without my being added to the scanner users list).
I have deleted the printer and re-installed it using CUPS, but that still has no effect. I tried re-installing HPLIP also to no avail, and I have now lost the toolbox on the drop down menu under <Applications> <Accessories> <HP Toolbox>, as when I click on it, nothing happens.
It would seem that something in the update has messed up Simple-scan. Looking at the dpkg log (is this the right thing to look at?) for the date of the update, I cannot find anything which directly involved SANE, so I think that it might be something else which has affected SANE. How I can find out which update did the damage? I don't normally do anything except accept recommended updates, so I am a bit lost as to what to do.
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Jun 5, 2011
After running an update in my 10.04 installation, both cdrom drives are not recognized anymore and won't even open when i push the eject button. Also, a 2TB storage drive is not recognized any longer and the computer won't even boot if that drive is plugged in..
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Aug 15, 2010
I was able to get my Epson Stylus NX510 printer up and running (after much issue), but I can't get the scanner working. I'm on a laptop, and the printer/scanner is wifi enabled and broadcasts with its own IP address. I can print with no problem, but xsane and simple scan don't recognize the scanner. I'm running Ubuntu 10.04 Lucid Lynx.
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Mar 4, 2010
I've been using Ubuntu 9.10 'in anger' for a couple of weeks now and overall I'm impressed. However, a couple of days ago my old Epson C46 (which had been working fine under Karmic) died, and I had a look for a replacement.
I decided on a Canon MP270 because Canon seemed to have gone to the trouble of providing Linux drivers on their website. I even phoned Canon and they confirmed it should work fine.
Today the AIO arrived and I downloaded the printer and scanner drivers from Canon. I could't get the install.sh files to run - tried ./ sudo and sh etc, no joy. Anyway, I used the package manager to install the .deb files and that seemed to go OK.
The printing side of things works fine but I can't get the scanner recognized by Xsane.......
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Jan 4, 2011
I have purchased an HP 2050 all in one Printer Scanner. The Printer works fine but so far I am unable to get the scanner recognized.
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Nov 15, 2010
I have a Bearpaw 1200CU scanner that is not recognized by Yast, so I cannot use XSane to scan my images. Is there anyway to get the driver?
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Dec 2, 2010
The scanner is seen using lsusb command but when i open xsane it is not recognized. Xsane wants to use the webcam instead. I think this happened because i saved the settings of the former scanner a few days ago. Should i delete that setting that is saved in the home>.sane>.xsane directory? The old scanner is a Canon Canoscan lide N1220U and the new one is a Canon Canoscan lide 100. I would appreciate any suggestions as i tried a reboot with no improvement :0)
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Mar 27, 2011
I have just bought and installed an HP 2050 printer-scanner-copier. The printer works fine, but the scanner is not recognised by Simple Scan or XSane.
Simple Scan states: No Scanners Detected
XSane Image Scanning Program states: No Devices Available
I have Ubuntu 10.10 - the Maverick Meercat installed on my computer.
I have downloaded the hplip-3.11.3a.run file from the HP website but it is still in my download folder and I don't know how to get it from the download folder to my computer and then once that is accomplished, I don't know what to type in the terminal to get this file installed.
Heck, I don't even know if this is what I should install to correct this problem or not.
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Oct 15, 2009
I have a Brother MFC-7345 Printer/Scanner and I got the printer working but the scanner won't work. I've installed all the drivers from Brother and followed all their instructions but still nothing. sane-find-scanner gives me
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
[code]....
and scanimage -L gives me No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). read the documentation which came with this software (README, FAQ, manpages).
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May 17, 2011
I had a similar problem on 13.1, but was solved by this forum by copying 80-sane.rules to /etc/udev/rules.d/ . With 13.37 the same trick doesn't work. Here is my scanimage output:
Code:
root@Shuttle:/home/tfrei# scanimage -L
No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). Here is my sane-find-scanner output:
Code:
root@Shuttle:/home/tfrei# sane-find-scanner
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
[code]....
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Jul 20, 2009
Upgraded system so I could store more recorded video. Now system identifies the Hauppauge WinTV PVR-150 card as a scanner. I have the original setup disk from Hauppauge but it is not Linux compatable. Running: Ubuntu 9.04 on: AMD Athlon64 X2 Dual Core Processor 5200+
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Jul 19, 2011
Using Ubuntu 11.04 with my Brother MFC-295cn network printer (not wireless). Printer prints, but scanner not recognized. Downloaded the following drivers and installed them using the Software Center:
mfc295cnlpr-1.1.2.i386-1.deb
mfc295cncupswrapper-1.1.2-2..i386.deb
brscan3-0.2.11-4.i386.deb
brscan-skey-0.2.1-3.i386.deb
Computer is a Gateway GT5464 dual booted with Windows 7
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Oct 22, 2010
my scanner used to work in lenny, now im using squeeze fresh install.
i intall hplip with synaptic in order to setup my scanner, printer is working, i dont need the fax, but the scanner is not working with xsane.
normal user and sudo see the scanner with
$ scanimage -L
device `hpaio:/usb/HP_LaserJet_M1319f_MFP?serial=N830003' is a Hewlett-Packard HP_LaserJet_M1319f_MFP all-in-one
$ sudo scanimage -L
device `hpaio:/usb/HP_LaserJet_M1319f_MFP?serial=N830003' is a Hewlett-Packard HP_LaserJet_M1319f_MFP all-in-one
code....
i know my user is in group lp and scanner root cant use the scannner either.
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Aug 3, 2010
MPlayer was working just fine last night, but today I'm having problems which may be due to me performing a system update. I noticed that MPlayer was no longer listed in my Applications menu and I no longer had the option of opening videos with it. However, I now had Gnome MPlayer which must have been installed with the update because I never installed it. Whilst going through Synaptic, I found that the MPlayer GUI had been removed, so I re-installed it. However nothing happened when I attempted to open videos with it.
When I tried to use it through the terminal I got the error message:
mplayer: relocation error: mplayer: symbol codec_wav_tags, version LIBAVFORMAT_52 not defined in file libavformat.so.52 with link time reference
I found a bug report on this very problem here [URL]. The conclusion was that the person filing the bug report was using a version of ffmpeg not found in Debian and that he'd need a version of MPlayer built with his version of ffmpeg libs. I'm assuming that this is also the case with me, however I'm not sure how to go about finding a build or simply building a version of MPlayer with whatever version of ffmpeg that I'm using. For reference, I'm using Squeeze.
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Jul 11, 2010
I just received a Canon Pixma MX320 as a gift.
I am currently running the Ubuntu 10.04 OS
I was able to get the printer up and running by downloading the printer driver for debian linux (3.1) from the Canon site without any problems.
Unfortunately I am not having the same luck with the scanner.
I tried downloading ScanGear MP for Linux (deb) (1.3) from the same Canon site but have not yet been able to get the XSane Image Scanner to recognize this scanner driver for my Canon.
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Jul 14, 2011
I've made some progress (at first, the ipod wasn't seen by the system at all). I've removed what appeared to be conflicting usb mounting packages and that has allowed the ipod to be recognized by the computer (i.e. the name of the ipod show up on the desktop with an ipod icon and i can manipulate files with nautilus. however, before i upgraded to lucid, rhythmbox would start automatically and I was able to manage the music through rhythmbox. now, since the upgrade, rhythmbox does not detect the presence of the ipod.
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Mar 19, 2010
11.2, KDE4, 2.6.31.5-0.1-desktopx86_64 GNU/Linux, latest updates
Weird, but suddenly just recently my system stopped 'seeing' any blank media. I have burned all sorts till now without problems, from K3B, Lemonrip, Handbrake, growisoft on the CLI, etc. Some errant update, perhaps?
I have done some digging ... added my user to cdrom, added an entry in fstab (K3B didn't like it so I deleted it), wodim -scanbus tell me I have '1,0,0 100) 'Optiarc ' 'BD ROM BC-5500S ' '1.03' Removable CD-ROM' ...
It can, however, read written Cds and DVDs without problems.
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Jan 20, 2010
This is regarding the PPC machine in our lab, the OS running is Linux. Since we dont know the root login and password, we couldn�t login to this PPC machine. We tried to login as using single user to reset the password however when we reach the single user prompt, inputs from the keyboard are no longer recognized and the machine freezes.
Make: Motorola
Model: MVME2604 PPC
OS: Linux 2.4
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Jan 27, 2010
My office has a box which is, by necessity, dual-boot WinXP/Slack. The Slackware I'm running there is -current, all great and fine. Until now... It turned out that my mobo, an ASUS P5KPL-CM, died after a power surge. Since the XP needs software activation, we replaced it for an exact copy of the mobo. After the change the box worked fine in XP, and I was able to connect to the network via the Ethernet interface. BTW, the Slackware version is Slackware-current, updated as of the Jan 9 update (after that I was no longer able to connect to the Net with Slack). However, in Slackware there was a problem: eth0 was no longer recognized. Using /sbin/ifconfig only listed the lo (loopback) interface. The lspci output is:
Code:
01:00.0 Ethernet controller: Attansic Technology Corp. Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller (rev b0)
Subsystem: ASUSTeK Computer Inc. P5KPL-CM Motherboard
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
[code]....
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Sep 18, 2014
I have a backup HDD with a different distro for my laptop and i can boot into it via external usb or if swapped into the laptop. This HDD/install in question is debian testing and was working fine, the issue arose suddenly. I was first suspecting a failure of hardware somewhere on the motherboard, but the hdd i was using with an external usb adapter also works when installed into the machine. also, the HDD is recognized once i have booted using the external HDD and distro, but it is not recognized by the bios. so i dunno, my first guess is something became corrupt within the testing install, but i guess its also possible that there is some wrong with the HDD but thats not immediately apparent as all the data is still accessible.
Should also note that the HDD with testing on it is also recognized when connected via the external usb adapter, while booted from alternative distro/HDD.
Also. just tried this, but i can get the testing HDD/disto to boot if connected externally. it was going pretty quick, but there i did catch a line about a corrupt filesystem. any commands to run to see what might be going on?? log files to look at?
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Feb 28, 2010
The external hard drive which contains all my photos and where I backed-up all my important documents is no longer recognized. It is a three month old 500GB Iomage Prestige Desktop Hard Drive.When I plug it in, it is recognised as a USB device, because it shows up when I type lsusb, but dmesg gives this error message.
[19712.013250] usb 2-2: new high speed USB device using ehci_hcd and address 21
[19712.145347] usb 2-2: configuration #1 chosen from 1 choice
[19712.147214] scsi25 : SCSI emulation for USB Mass Storage devices
[code]....
I popped the disk out of the casing put it on a SATA connect internally and then tried the file recovery programs testdisk/photorec and SpinRite, but both failed because they couldn't recognize the external hard disk.
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Mar 25, 2010
Running openSUSE 11.2 with HP All-in-one 3055 printer/fax/scanner attached through network.
Using hplip package.
Printer works just fine. Scanner did work for quite some time, however it stopped working after some update about a month ago (using only opensuse update repo).
When doing hp-scan I get following error:
Checking all the logs I can think of I can't figure this one out. Tried newer hplip package fom HP site same issue (I have two systems, on one I've tried the new driver, on one only using opensuse update repo ...both same issue)
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Apr 30, 2011
Upgraded to 11.04 and my graphical tablet is recognized no longer Any idea how can I set it up? Wizardpen is not working, the ppa on my repository says something about "Natty" instead of "Maverick" (As than before)
If I type lsusb on my terminal then this line appears:
Code:
Which is completely false because the Genius MousePen 5x4 Tablet is this one
And I have the Genius Easypen i405, which is this one
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Jul 5, 2011
I need to install a USB fingerprint reader for a customer on a system running Ubuntu. So I have 2 questions:
1. Is there any specific brand that I should go for or avoid (regarding compatibility)?
2. Is there any software package (open source) that will allow them to use the fingerprint scanner to update clock sheets for workers?
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Dec 14, 2010
How to get this scanner to work with Ubuntu 10.10
It's connected and printer is working through the scanner.But i can't get the system to recognise the scanner.
I'm all new to Ubuntu, and i thought it was easy and terminal is a totally new thing to me.
Is there a workaround to get this scanner to work through graphical interface install, or is terminal wisdom needed...
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Mar 17, 2010
After downloading and installing iscan and run it i see this message:
Could not send command to scanner. Check scanner's status.
After command sane-find-scanner:
And this message is result of scanimage command:
No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages).
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Sep 23, 2010
Recently got a Canon Canoscan 8800F after looking it up on the SANE site and said it was completely supported for Linux.
I have downloaded the pixma drivers and have compiled the command line program, but it can't find the scanner.
lsusb returns a Canon scanner Bus 001 Device 005: ID 04a9:1901 Canon, Inc.
and sane-find-scanner returns:found USB scanner (vendor=0x04a9 [Canon], product=0x1901 [CanoScan]) at libusb:001:005
but scanimage -L (under my user login or sudo) returns only the webcam. No other scanner found.
My system is running Linux Mint 7, ia64 kernel 2.6.28-11-generic
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Apr 9, 2010
Have Karmic 9.10 ,Changed from Epson RX595 all in 1 (uses a ton of ink)Got the Lexmark Pro 805 3 in 1 because it says it supports Linux and the ink cartridge only cost $5 downloaded drivers and printer works but using Xsane Image Scanner error reports
'Lexmark_1_0_0:libsub/001/009': Device busy Using Image Scan - reports Could not send command to scanner Check the scanner status. The RX595's scanner drivers had to been manually instatlled,, in the Printer box the Lexmark shows available..
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Sep 7, 2010
I've installed XSane Image Scanner. When I first opened it, it searched for my scanner and didn't give any error messages, and it had my scanner model in the heading of the scan window. But when I hit the scan button, it gave me saying, "Failed to start scanner: error during device I/O.I closed everything, and opened XSane again. This time it said there was no scanner available. The scanner is plugged into the USB port and uses that for both power and data. It's a Canoscan Model N650U.
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Aug 6, 2009
I ran an update yesterday ( like i do most days ) and now my dual screen doesnt work and when i load the nvidia conrol panel it says to run a command as root ( summat liek nivida-xorg ) it then does something tomy xorg that then completely breaks it.
I havent made any changes other than the update.
How do i get nvidia installed properly again?
Im currently running on a strange screen with 2 black lines on the sides and a bad res.
I fear its borked it royally?
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