Debian Hardware :: USB Mouse Working With USB3 But Not With USB2

Aug 1, 2014

I have Debian Jessie (testing) with a custom kernel 3.15.7 installed on an Acer Aspire V5-123 netbook which has 2 USB2, and 1 USB3 ports. The problem is that my A4 tech usb mouse is only detected when I connect it to the USB3 port!

Here is the dmesg output after I plug the mouse to the USB3 port:

Code: Select all[  844.152073] usb 1-1: New USB device found, idVendor=09da, idProduct=000a
[  844.152089] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[  844.152098] usb 1-1: Product: USB Mouse
[  844.152106] usb 1-1: Manufacturer: A4Tech

[Code] ....

and the lsusb output:

Code: Select allBus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 04f2:b3f6 Chicony Electronics Co., Ltd
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 09da:000a A4 Tech Co., Ltd Optical Mouse Opto 510D
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

But, if I plug the mouse to one of my USB2 ports, I get the following output from lsusb regardless of having or not having my mouse connected:

Code: Select allBus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 04f2:b3f6 Chicony Electronics Co., Ltd
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

And finally, the modules loaded:

Code: Select alllsmod | grep usb
usbhid                 44476  0
hid                    98196  2 hid_a4tech,usbhid
usbcore               162472  5 uvcvideo,ehci_hcd,ehci_pci,usbhid,xhci_hcd
usb_common             12440  1 usbcore

Apparently, people have had similar problems in Ubuntu, Fedora, Arch, ..., but, I did not find a unique fix.

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Fedora :: USB3.0 Drive Slow On USB2 Port?

Apr 8, 2011

I bought a Thoshiba StorE art 3 1TB external hard drive yesterday and I had to clear off a lot of data from my vaio to the ext drive. But I am facing an acute problem in the data transfer and write speed. The drive is USB 3.0 and my usb ports are

Code:
lspci|grep -i usb
00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
I am running on fedora 13 with

Code:
uname -r
2.6.34.8-68.fc13.x86_64

When I try to transfer a big chunk file, the speed I get is 1.7MB/s. I have tried in my other boot windows and had 56MB/s

The second doubt is, I have formatted the whole disk as a single partition of 930GB(NTFS). Do I have to partition into smaller parts for efficiency ?

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Jan 5, 2011

Ubuntu 10.10, 32 bit.I've got a 2TB WD external disk which has USB 3.0, and I have a USB 3.0 PCIe card.Plugging the drive into the card has no effect at all. The drive powers itself up, but the kernel log is silent. A USB 2.0 flash disk works properly with the card, and the WD disk works properly plugged into a USB 2.0 port, but the combination of the 3.0 disk and the 3.0 card is completely nonfunctional, even when using a small extension cable to cut off the superspeed connection.

Searching suggested that this is because of a bug which would prevent superspeed from working, but should -not- cause complete failure (highspeed fallback should be OK). I tried the suggested fix for this anyway, which was to install kernel 2.6.37-020637rc1 (was 2.6.35-24-generic). This did not help my problem nor did it correct that endpoint error message.

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Debian Hardware :: USB3 Ports Too Slow

Dec 4, 2015

I have a clevo w230ss laptop which has debian testing on it

Code: Select alluname -a
Linux linux 4.2.0-1-amd64 #1 SMP Debian 4.2.6-1 (2015-11-10) x86_64 GNU/Linux

It also has 1 usb 2.0 port and 3 usb 3.0 ports which all work, but give me max speeds of 1.2mbp/s with usb 3.0 when transferring files.

I have also an external usb 3.0 hard drive. Before i switched to debian i was using xubuntu and when i was transferring a 4gb file to the external drive via usb 3.0, this took at most 2 minutes, now in debian it takes about an hour.

lspci
Code: Select all00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06)
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)

[Code] .....

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Aug 29, 2015

I'm done following this guide about Kernel Building. [URL] .... and I got done successfully, the .config file was the very default obtained from "make menuconfig" the only extra thing added was:

Code: Select allCONFIG_USB_EHCI_HCD_ORION=y

All dependencies had to be installed about 2GBs for kernel building to function properly, mainly due to the needing of kernel headers. It loads successfully on my desktop whether or not it needs that module (if it was added correctly) but my goal was to add xhci support so it will load from my laptop, still won't load from the laptop giving me a initramfs prompt. Adding that code line to the .config file didn't seem to do what I wanted.

Although since I did a "make-kpkg clean" command as requested by the manual I dont know if it used that line or not to be honest. since I think it deleted the .config file in its efforts to clean old configs so I don't know I'm new to kernel building.

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Sep 2, 2015

My usb stick with Debian only loads from the usb hub it's crazy. I just tried putting the usb stick onto a usb3 port in my desktop and also on a usb2 port even the one where the usb hub is connected to and it wont' load!. Same initramfs prompt happens as when connected on the laptop usb ports.

the usb hub has usb2 speeds so is not that the stick is under usb1.1 emulation.

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Dec 10, 2015

I'm running Debian 8.2 and trying to set up so I can plug in a couple of external hard drives that will be used to sync data between systems using rsync.

I've got the rsync bit working how I want, thats not a issue. But what I can't seem to get to work properly is when I plug the devices in, they don't mount automatically.

I've tried various methods to no avail so far, systemd.automount in fstab doesn't seem to want to work, for some reason it gives a I/O error. I've tried setting up udev rules and they don't work either, so I'm a bit of a loss now.

Not sure what info to provide that would be relevant at this time, but can add logs as required easy enough.

This machine is headless, so command line only suggestions would be best. I can access X via the network if I have to, but I'd rather do it by cli for ease of access.

My fstab file

Code: Select all# /etc/fstab: static file system information.
#
# Use 'blkid' to print the universally unique identifier for a
# device; this may be used with UUID= as a more robust way to name devices
# that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point>   <type>  <options>       <dump>  <pass>
# / was on /dev/sda1 during installation
UUID=9b4e9dae-ea53-439a-a7fe-87c371c03803 /        xfs     defaults        0       1
# /home was on /dev/sda9 during installation

[Code] ....

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Debian Configuration :: Mouse Not Working After Update?

Jun 1, 2011

after a long time I did a little upgrading of the packages...

bind9-host:amd64 (9.7.3.dfsg-1~squeeze1, 9.7.3.dfsg-1~squeeze2), linux-image-2.6.32-5-d64 (2.6.32-31.6.32-34squeeze1), dnsutils:amd64 (9.7.3.dfsg-1~squeeze1, 9.7.3.dfsg-1~squeeze2), linux-headers-2.6.32-5-common:amd64 (2.6.32-31, 2.6.32-34squeeze1),

[code]...

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Feb 1, 2010

I have debian with kde on a laptop with a built in ps/2 keyboard and touch pad mouse which have been working without problem since i bought the computer. However, recently i booted the computer up and all of a sudden the mouse and keyboard are not functioning. I know it is not a hardware problem because i can type in the BIOS password, make the selection between normal and recovery mode in grub, and can type in all of my passwords to unencrypt my hard drive.

Also, it recognizes the keyboard all the way up until the point where kde starts, at which point it loads a login screen with the mouse and cursor on the screen, but no ability to type, not even caps lock or ctrl+alt+f1 to switch to console mode. does anyone know why this is? I have performed not updates and have not changed the configuration of my computer so i am not sure why this would happen.

P.S.1 out 15 times when i load the part where i need to type in the passwords to unencrypt the hard drive the keyboard will stop working then instaed of with kde.

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After installing KDE USB keyboard and mouse won't work. They are added to /proc/bus/input/devices though.

I also tried to install Gnome; same thing.

I took #usb-devices and they were there also..

But #usbhid-dump did not generate anything to screen.

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Debian Hardware :: Logitech Wireless Mouse Not Working On 64 Bit Jessie

Sep 22, 2013

I have a couple of Logitech wireless mice (M325) with USB Unifying receivers, one for a couple of netbooks (Asus & HP) and one for my old desktop. These have been working very nicely

under 32 bit OSs :-

Windows XP

Debian testing (Wheezy & Jessie)

I now have a new 64 bit desktop (Intel i5) and the Logitech mouse

DOES work with :-

The Bios
Windows 7

But it does NOT work with :-

Debian Jessie

I have found an old mechanical Sun 3 button mouse (USB), which has got me
working to some extent, but does remind me why I got an optical wireless mouse!

My old 32 bit desktop reports :-

Code: Select all$ uname -a
Linux copper 3.10-2-686-pae #1 SMP Debian 3.10.7-1 (2013-08-17) i686 GNU/Linux
 
Code: Select all$ lsmod | grep hid
hid_logitech_dj        13054  0
usbhid                 36040  0
hid                    64702  2 usbhid,hid_logitech_dj
usbcore               110348  4 uhci_hcd,ehci_hcd,ehci_pci,usbhid

[Code]....

I need to get the comparative info off the new desktop, but I am currently hampered by the old mouse and the bug, whereby when I asked for the LXDE desktop I also got Gnome installed, and Lightdm ignores my request to start LXDE and dumps me in Gnome!!

The main differences that I have found was in the modules where the 32 bit one uses uhci_hcd, while the 64 bit one uses xhci_hcd. The dmesg section is like the above, finding the Unifying device, but is missing the last line where djdevice finds the mouse..

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Sep 30, 2014

I have used a quite obscure device called Cideko AK0b [URL] .... for quite some time now and it has worked perfectly for almost 2 years now, both in Wheezy and in Jessie. However since I made an dist-upgrade a while back the mouse has totally stopped working. The system works through wifi - strangely enough - but everything else works. Keyboard and gamepad buttons. The manufacture says the things doesn't work on linux and so far I have proved them wrong.

But now the mouse is just out right dead no matter what I do. Have looked into mouse autosuspend but no avail so far. My suspicion is systemd but that is as good as any guess.

Running 3.14-2-amd64.

This is my dmesg.

Code:
Select allroot@cryptserv:/home/dencrypt# dmesg | grep Cideko
[    3.158099] usb 6-3: Manufacturer: Cideko Inc.
[    3.469194] input: Cideko Inc. AK08b Device as /devices/pci0000:00/0000:00:12.1/usb6/6-3/6-3:1.0/0003:20E8:5860.0001/input/input2
[    3.469329] hid-generic 0003:20E8:5860.0001: input,hidraw0: USB HID v1.10 Keyboard [Cideko Inc. AK08b Device] on usb-0000:00:12.1-3/input0

[Code] ....

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The only avalible resolution is 1600x900.
/etc/debian_version 8.1
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4GB Crucial high speed memory
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A basic install of Windows XP worked, apparently without problem. Running the Ubuntu 10.10 live CD does not work properly - attempting to start Firefox causes a message to appear in the bottom bar saying it is starting, but it disappears again without Firefox actually starting. (Works OK with the same CD on an older machine).

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[Code].....

on my Fedora 15 64 bit laptop, it crashes the whole box. (I'll post later the /var/log/messages extract). That machine has a usb 3 port. I'm most interested in making it work under Fedora 15 32 bit, but the crash under 64 bit may give other insight

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Nov 27, 2010

I have a desktop system (P55-USB3 + Core i7 + Ubuntu 10.10) that fails to suspend/resume from memory. So I'm trying to diagnose the problem. The first obstacle was easy enough --- when I put the system to sleep to memory, the computer comes back alive right away. A look at /var/log/kern.log revealed that one USB device (usb10) failed to suspend, and from there I was able to pin it down to the USB3 controller in the BIOS. Disabled that and this problem disappeared.

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Jan 14, 2011

I have 8 x USB2 ports on my computer. I know this from personal experience, Windows write speeds, and the spec sheet for my motherboard. I get USB2 write speeds in windows, however when in F14 I get an average of 1.5mb/s, which is USB1.1 speed. When I run lsusb it shows 2 x USB 2.0 and 6 x USB 1.1. /proc/bus/usb/devices shows 2 ports using ehci_hcd (480speed), and 6 using uhci_hcd (12speed).

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rmmod ehci_hcd (or uhci_hcd) fails with "ERROR: Module ehci_hcd does not exist in /proc/modules"

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2) How to I get them to use ehci_hcd and return to USB2.0 speeds?

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May 30, 2011

I'm getting failures of ehci_hcd at random times when trying to copy files between USB2 hard disks on my new installation of OpenSUSE 11.4 on my new i7 machine. Kernel version is 2.6.37-0.5-desktop, x86_64. The error is very repeatable but happens at random times, not associated with any particular disk sector or file etc.It's becoming very annoying as it is causing files on my drives to become corrupted if they are open when the error occurs.

I have two USB2 hard drives plugged in, and I'm trying to copy files from one to the other either via terminal or nautilus. The symptom of the failure is that all USB devices on the root hub of those drives will suddenly disappear in the middle of a file transfer. This includes the KB & mouse , so I lose every USB device on the same root hub at once.

If the keyboard is on a separate root hub I can retain control of the PC. In this case, lsusb shows that the root hub to which the drives were connected has vanished - not just the drive itself. The whole root hub is gone. I have confirmed that it is NOT a problem with the drives themselves, because

(a) I have tried many different drives, of different brands, and they all do it,

(b) all my drives work flawlessly under Windows 7 and

(c) this never happened under my old OpenSUSE 11.2 on my old x86_64 core2 duo PC with the same hard drives.

They are all NTFS formatted and I use NTFS-3g to write to them. I don't have a choice about the NTFS, since they bring data from other Windows PCs. I'd much prefer to be on ext3, but what can you do. The root cause of the problem is that the ehci_hcd module is failing at a low level. It's not the NTFS-3g driver, by the looks of things. I have no idea how to fix this. I don't think it's a problem with my USB2 drives going to sleep mode because it happens in the middle of a file copy operation!

/var/log/messages output follows... /var/log/messages shows these kinds of errors at the leadup to a failure. Nothing suspicious appears until we suddenly see this:

kernel: [ 505.042722] hub 1-1:1.0: cannot reset port 3 (err = -110)
... same message repeated 4 times ...
kernel: [ 509.075401] hub 1-1:1.0: Cannot enable port 3. Maybe the USB cable is bad?
kernel: [ 509.083593] hub 1-1:1.0 cannot disable port 3 (err = -110)

[code].....

NTFS-3g then unmounts ALL the drives on that root hub and everything falls in a heap as all I/O operations and every device on that hub fails in sequence.

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May 18, 2011

I have an asus 1215b laptop. For some reason, when I plug my mouse into any of the USB 2.0 ports it doesnt work. However, these same ports work perfectly to coppy files onto pendrives or external hdd. However, the USB 3.0 works perfectly for everything. The last thing I expected was the newer 3.0 to work and not the older 2.0. btw, my mouse is a generic, brandless laser mouse (it is an inhouse brand of PC CITY stores: PC LINE). I have never had any problems with it before.

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