Hardware :: Intel GMA HD On Dell Latitude E5510 Blank Screen
Aug 6, 2010
I have a new Dell Latitude e5510 with Intel integrated graphics processor in I3, the model should be something like HD mobile Intel GMA integrated graphics (not able to find more precise details even under Windows using everest).
Trying to install Ubuntu 10.04 from livecd this returns me a black screen after I choose to try ubuntu. I already tried to use options as well nolapci nomodeset but without results. The screen lights up the backlight is on and I go into kernel panic because starting to cycle on and off repeatedly icons keypad lock and block number.
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Aug 19, 2010
I have been unable to get both opensuse 11.2 and 11.3 32 bit versions work properly on my DELL Latitude E6410 laptop. With both 11.2 and 11.3 KDE Live CDs I get no graphical display when I attempt to boot into the Live system. VESA mode does not help either, only text mode works. So I installed the system in text mode but during the first boot the screen went blank again.
One peculiar thing is that 11.1 installs and boots fine, what gives? Is this even supported or I shouldn't even try to bother getting this setup to work? Has anyone been able to run opensuse 11.3 on a Core i7 integrated Intel graphics system with X system working?
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Jan 10, 2011
I'm trying to install the magnificent ubuntu 10.10 on my brand new Dell LATITUDE E5510. The installation works fine. I installed it with a working internet connexion ... so the drivers should be there. Then when booting, the GUI does not start I get the console instead...
I tried several things:
- run startx --> I get a blank screen where even CTRL+ALT+F1 does not work anymore
Code:
sudo dpkg-reconfigure -phigh xserver-xorg
--> just returns without anything on the screen, no error no nothing
- run in failsafeX mode, I get:
Ubuntu is running in low graphics mode. Your screen, graphics card, and input device settings could not be detected correctly. You will need to configure them yourself.
Then I get the login page but it doesn't go any further, when I type my login/password it comes back to the login page...
When I do:
Code:
lspci | grep VGA
I get :
VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev02)
That's all I could see... apart from that I'm not getting any error messages and I'm really stuck.. I'm running on intel Celeron 32 bit, I have checked the checksum of my CD...
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Apr 7, 2011
i have dell latitude(E5510)and the webcam dont works, i have installed open SuSE 11.3. .
how to use or is there any drivers to be installed?
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Aug 17, 2010
I'm trying to start using Debian Squeeze 64b on my laptop, which is Dell Latitude D830 with Intel i965GM.
After Debian installation, when system should display some nice background and window which please me to log in, I see my screen gets blank, fuzzy, blank again, ...and after several times finaly all hangs. Surprisingly mouse pointer is displayed nicely and works. I can't use network on Debian becouse of windows authorization program which i can run in wine on KDE. This works on Kubuntu.
What I did already:
I installed KUBUNTU 10.04 LTS and it's doing job well.
I installed Debian Squeeze with options:
- enabled:base system, laptop
- disabled:graphical environment
After instalation I logged in on root account and did:
1. aptitude install xserver-xorg xbase-clients xfonts-base xterm
2. aptitude install kdebase kde-i18n-pl
3. aptitude install kdm
4. reboot
5. problem occurs
@2: Googling everywhere i found several installation guides pointing to instal pure KDE by installing kde-core package, but it seems Squeeze does not have it.
@3: Unfortunately this command did not install nor update anything.
All I want to do is to install pure Debian with xorg and kde core (not full kde package) for later customization.
I tried to:
- generate xorg.conf (X -configure) and place it at /etc/X11/
- use xorg.conf working for other people in web.
- dpkg-reconfigure xserver-xorg
- googling & forum search for my specific problem and for errors found in syslog; with no working solution.
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Sep 27, 2015
I've recently bought a Dell Latitude E4310 off ebay. Wifi chipset is Intel(R) Centrino(R) Advanced-N 6200 AGN. I'm using Debian 8.2 with Gnome 3 and I've installed firmware-iwlwifi.
Wifi shows up in Gnome upper bar, it correctly scans the networks and seems to connect successfully to my home router but internet doesn't work, it doesn't seem able to load any page.
Code: Select alluname -a:
Linux latitudeb 3.16.0-4-amd64 #1 SMP Debian 3.16.7-ckt11-1+deb8u4 (2015-09-19) x86_64 GNU/Linux
Code: Select allip l:
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
2: eth0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN mode DEFAULT group default qlen 1000
link/ether 5c:26:0a:2e:c4:86 brd ff:ff:ff:ff:ff:ff
3: wlan0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP mode DORMANT group default qlen 1000
link/ether 58:94:6b:b0:6a:2c brd ff:ff:ff:ff:ff:ff
[Code] ....
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Nov 9, 2010
I have a Dell Latitude E6500 running Opensuse 11.3. As far as I can tell the module for my wireless card is loaded correctly and it's working:
Code:
sudo lspci | grep -i wifi
0c:00.0 Network controller: Intel Corporation WiFi Link 5100
Code:
[ 556.642557] iwlagn: Intel(R) Wireless WiFi Link AGN driver for Linux, in-tree:d
[ 556.642560] iwlagn: Copyright(c) 2003-2010 Intel Corporation
[Code].....
The funny thing is that it works fine in a Fedora installation, which has an older kernel and older drivers, on the same laptop. The fact that the indicator light doesn't come in when the physical switch is turned on suggests it's something to do with that switch.
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Oct 30, 2010
I've installed Ubuntu 10.10 Netbook to my sisters laptop (Dell Latitude C640) but there appears to be a problem with the screen going black then opening the primary window, then loading the sidebar and then going black again.
For example, I'll hover over the new bar on the left and it'll just disappear, the screen will go black then will suddenly come to life again and then disappear, go black and so on. It just cycles through that.
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Oct 19, 2010
I have a Dell Latitude C840 with a nVidia GeForce4 440 Go card and the screen is reported to go to 1600x1200, 32 bpp on Wikipedia. But I am unable to choose that resolution in Slackware. last time i changed the resolution to a higher one i needed to edit the xorg.conf, and change the HorizSync setting to match the monitor. but im unable to find the specifications on the screen for the C840. is there another way of doing this ? mabye a nVidia driver or something ?
Code:
# Monitor section
# Any number of monitor sections may be present
Section "Monitor"
Identifier "My Monitor"
# HorizSync is in kHz unless units are specified.
# HorizSync may be a comma separated list of discrete values, or a comma separated list of ranges of values.
# NOTE: THE VALUES HERE ARE EXAMPLES ONLY. REFER TO YOUR MONITOR'S USER MANUAL FOR THE CORRECT NUMBERS.
HorizSync 31.5 - 50.0
# HorizSync30-64 # multisync
# HorizSync31.5, 35.2 # multiple fixed sync frequencies
# HorizSync15-25, 30-50 # multiple ranges of sync frequencies
# VertRefresh is in Hz unless units are specified.
# VertRefresh may be a comma separated list of discrete values, or a comma separated list of ranges of values.
# NOTE: THE VALUES HERE ARE EXAMPLES ONLY. REFER TO YOUR MONITOR'S USER MANUAL FOR THE CORRECT NUMBERS.
VertRefresh 40-90
EndSection
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May 4, 2011
I am running (K)Ubuntu Lucid 10.04 64bit on a Dell Latitude E6400, WiFi Card Intel 5100. Never had any problems with networking. Up to about 2 weeks ago. I do realize there have been quite a few posts with this network adaptor, but non really described the problem I have here.
What happens is that suddenly the WiFi LED on the computer stops blinking, the WiFi connection gets disrupted, and the device is not recognized anymore when checking ifconfig. Only cold restarting the machine helps then... it will work for a while (between 1 and 20 minutes) and then crash again.
On Windows 7 the card works perfectly fine. With Ubuntu 11.04 in Live CD mode I have the same effects (connection crashes after a while). Also tried booting an older kernel, no success.
My exact hardware:
Code:
I notived the following problems in /var/log/kern.log
Code:
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May 9, 2010
I'm trying to install OpenSuse 11.2 64bit on a new Dell Latitude E6410 notebook. This is the Intel i7 processor with 8 Gb of RAM and Nvidia NVS 3100M graphics. I can boot from my 64bit installer DVD, but once I choose either Live version, to test it out, or just go for Install, after the first selection screen where I can change the default video at the bottom, I just get a black screen, no video.
I can't find any info on installing Suse on this notebook, (I think its only be available for a couple of weeks now). What do I do to get the screen to show me the graphical installer, Or how do I make the KDE Live version run from the 64bit DVD. I also tried the 32bit version DVD, but it wouldn't give graphics either, so it seems like an X issue.
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Oct 16, 2010
I've installed ubuntu 10.04 onto my Dell Latitude e6510 (through the wubi installer), but I can't get anything except a black screen. I'm pretty new to ubuntu, but after a bit of looking around at graphics issues I found a bunch of boot parameters and tried different combinations of them. i915.modeset=0 Gave me the purple loading screen, until the screen went black and I got flashing caps lock and scroll lock lights.xforcevesa gave me a completely black screen -- not receiving power at all
I also tried noapci, acpi=off, irqpoll, and pci=routeirq as parameters. None of those had any success.I've also tried letting ubuntu boot with a black screen until I heard the African drums and pressing Ctrl+Alt+F1 to go into the console, but the screen stayed black then as well.
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Nov 23, 2010
I am trying to install 10.10 on my dell latitude e5400. Everything goes fine until I get to the "Who Are You" screen. I put in my name, name my computer, come up with a password. I do everything right (all green checks). Down at the bottom is says "copying files" and eventually gets to "ready when you are." However, the "forward" button is still grayed out, I can only click on the "back" button. I can't move forward. I've tried installing via usb drive and cd and have the same issue with both. It just hangs up at that point. Any ideas? Please be gentle...I am a new linux/ubuntu user.
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May 23, 2010
I upgraded one of my laptops from 13.0 to current yesterday. I has an intel graphics card:
Code:
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
After all the package upgrading, removing obsolete packages, running lilo etc, I rebooted and I was really taken by surprise. Apparently, this certain intel graphics card doesn't work right with KMS. The boot process starts, I get to see the two tux twins and a few lines of boot messages, but as soon as KMS kicks in, everything goes completely blank. It doesn't crash or freeze or anything, the boot process continues, but it's all blank.
What's completely weird is that I have another laptop, which reports exactly the same graphics card, but KMS works fine there with current!
Anyway, I did some google search and I found that it's a common problem. There was a suggestion to remove any vga=... lines from lilo.conf, but that didn't help at all. Adding nomodeset to my boot options, disabled KMS, and I was able to boot to init 3, just like in 13.0. The problem was that then, it wasn't possible to launch X, because the intel driver that is included in current requires KMS to work!
So, after trying out a few different versions of the intel driver, I found that anything from 2.8.x and down wouldn't compile and that anything after and including 2.10.x require KMS. The only versions that would work are 2.9.0 and 2.9.1, which seem to have an identical effect here. They both work, but I have artifacts using my favorite mouse cursor theme, I get a black box instead of the mouse cursor. Not a big deal and choosing another theme fixed that too.
What I'm thinking is that probably more people will have the same problem and nothing is more frustrating than a completely blank screen. Maybe it would be a good idea to keep the 2.9.x versions of the driver in /extra. That and perhaps also add a note in the UPGRADE docs about adding nomodeset if you have an intel graphics card and you get a blank screen.
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Apr 28, 2010
I just bought a new Dell Studio Laptop with Intel i5 64 bit processor with Windows 7. I installed ubuntu with in my Windows 7 through CD and also tried to run it by installing it on Pen drive. But it just boots perfectly but get stuck with blank screen after that.
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Oct 13, 2010
I just bought a new Dell Latitude E6510. When I boot from the Ubuntu 10.10 64bit disk (I've checked the disk for errors already), the initial, purple splash screen comes up, but then the screen just goes blank and stays that way. I never even see a grub screen.I tried Linux Mint 9 with both the 64 bit DVD and the 32 bit CD. Both Mint disks bring up a grub boot screen, but then the screen goes blank just like Ubuntu 10.10. I can hear Mint's "login" sound, but nothing shows up on the screen
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Aug 16, 2011
I have just received my new laptop - a Thinkpad x121e, with Intel (Core i3).
I am trying to put ubuntu on it, but i am having some problems with the 64 bit live USB.
When i run the USB i get i get a GRUB-looking screen, with options to:
Quote:
1. Try Ubuntu without installing
2. Install Ubuntu
3. Check the disk for errors
Wanting to repartition my hard drive (using GParted) so that i can dual boot, i Quote:
Try Ubuntu without Installing
, at which point the screen goes blank and nothing happens. I am then forced into a hard reboot. I get the exact same result when i pick
Quote:
Check the disk for errors
from the GRUB-like screen
To check the live USB, i tried it on my old laptop (32bit, Celeron M). When i did so i got a purple screen with an image of what looks like a keyboard and a man at the bottom, and then a message telling me to try a kernel which matches with my machine's architecture.
I then tried a live USB with 32 bit ubuntu and the live USB works fine - i am sending this email from this live instance running on my new Thinkpad. The same can be said for a 32 bit Mint live usb which also worked on the Thinkpad.
So i am not sure what is going on. If anyone could tell me why the 64bit live USB is not working, it would be great as i'd like to get it up and running. The only thing i could think of was that i have downloaded the amd64.iso, and this is an intel machine. Having said that i see that all the sites on the web suggest that this shouldn't make a difference (if it does, where might i get an 64 bit version for intel). In addition i am not sure why, if this was the problem, my old celeron laptop brings up the error message while the new machine just hangs.
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Oct 12, 2010
I've been trying to install 5.5 here for the past few days, first from USB and now from the CDs, with no success. The problem occurs when I reboot after installing. After the BIOS has done it's thing I'm faced with a blank screen with a blinking cursor at the top left of the screen.
Initially I assumed that this was due to the intel driver problem which is reported in the release notes as a known issue, and the PC I'm installing on has intel graphics. However I have now done a text install and still have the same issue. I'm able to boot up the system using the CentOS live CD, which encounters no issues, and it mounts the local system no problem. After unmounting and remounting to get write access I'm able to change the device entry in /etc/X11/xorg.conf to have the Option "DDC" "false" entry. I can also see that the runlevel is set to 3 in /etc/inittab, still I get the blank screen on attempting to boot.
Any ideas on what might be wrong here? It really sounds like the intel driver problem people have described, and yet I can't even boot in text mode so that doesn't seem to be the case here. Could there be something wrong with the bootloader?
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Nov 18, 2014
I have a new laptop, I first installed Debian stable, but the wifi card didn't work, and the screen was 1024x768. So I installed kernel up to 3.16 with wheezy-backports, but after the boot, the screen become blank. The only way to see the screen is set "nomodeset" in /etc/default/grub, but It's impossible to see the screen beyond 1024x768 resolution.
I also tried to install linux-image deb packet from [URL] .... , because it worked for someone in internet, but not for me.
Here some details:
uname -r
3.16-0.bpo.2-amd64
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May 8, 2010
I installed 11.2 on a Lenovo G460
CPU: Core i3
Graphic: Intel HD 4500
And I got a black screen. Installation media (DVD) is healthy.
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Jun 14, 2010
I've downloaded 10.04 desktop (twice) and server (once). The server install will boot fine, but the desktop install goes to a blank screen (and the monitor goes to sleep) after leaving the Live CD menu (Run from CD, Install, Check Files, Boot 1st HD, etc.).My first try at downloading the desktop CD was using BitTorrent, and appeared to go OK. Burned the .iso image, booted, and when I got the blank screen I suspected the Intel D101GGC motherboard using the Radeon Xpress 200 chipset had problemsI tried adding boot options (F6) such as vga=711 and xforcevesa and text. No joyOthers seemed to have gotten a successful install so I turned may attention to the CD, suspecting it was a bad download/burn, and downloaded 10.04 desktop again from mirror.pnl.gov/releases/. The two .iso images compared equal, so I used a different CD burner, with different media and got CDs which compare identical. Both CDs fail. Then I downloaded the server CD from PNL and it ran! I could select the "test CD" function, which ran in a text mode and said the server CD was OK. I started the install, and it went OK.
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Aug 16, 2010
My next door neighbor has a dell Optiplex gx270 and wanted Ubuntu installing.
Hardware:
1gb RAM
P4 2.4
Intel 82865g Onboard Graphics.
40gb HDD
I tried the live cd and it froze on bootup, so I thought it might not be enough ram as the case sticker said 512mb ram. So I booted the minimum install cd and installed ubuntu desktop on it and then rebooted, when it boots i get grub and then screen will either do 1 of 2 things.
1. I get another flashing cursor in top left corner and then cursor stops flashing and then nothing happens at all.
2. Then screen will go black and nothing will show at all.
I have tried updating the BIOS, adding i915.modeset=0 to grub, didn't work either. Also couldn't find the xorg.conf under /etc/X11 to change driver to vesa. After several reboots atleast 30 since the check disk think showed and then it froze again. it booted correctly so I tried the latest intel driver from xorg edgers ppa. Rebooted and still the same thing happens. tried 2 different installs now and get same results. I have had to put winxp on it so he can atleast use it, but this will run out in 30 days unless he decides to buy it.
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Oct 5, 2010
I have just bought a Dell Optiplex 960 with a NVIDIA Quadro NVS 450. Everything works out of the box with the 10.04.1 Live CD. It suggests to install and activate NVIDIA proprietary drivers, but you need to restart the machine afterwards.The problem is that, after that, all what you get is a blank screen, with not even a cursor.The same happens when you install Lucid: blank screen with no cursor.
Ctrl+F1 does not show anything, but Ctrl+Alt+Prnt Scrn+REISUB works and the PC is reset.In the var directory the logs show that the NVIDIA module is not loaded.
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Jun 3, 2010
I am trying to put FC12 on a new Dell E6410 (laptop) with video "00:02.0 VGA compatible controller: Intel Corporation Device 0046 (rev 02)". I used the Live disk and successfully installed, but then I updated. Thereafter when I boot I get a black screen. I cannot even get to the login.
Unfortunately I really do not know where to start to try to trouble shoot. (I can get into run level 3 on the latest kernel). Also the issue seems to come about from kernel 2.6.31.5 to kernel 2.6.32.12 since the blank screen issue does not arise in the former. For now I switched the order of these kernel in GRUB so the older one boots first and this seems to work.
Although the blank screen is my most pressing issue, I am having others too (synaptic mouse, wifi, suspend, internal camera). Well, hopefully once I can run the newest kernel these issue will disappear.
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Jun 8, 2010
First time I am having issues with Centos.
I bought a Intel DQ45CB LGA Q45 Micro ATX Motherboard and I am installing the 64 bit version of centos.
The install of Centos goes just fine. However when I first try to boot up, after post is done, I get a blank screen. I do not even get on the Grub screen. No access to any of the ttys. No access to anything, files, folders. I only get a blkinking cursor, no command prompt, nothing.
This happened with Centos 5.2 and 5.3
Just for the hell of it, I installed XEN Xitrix and I have no issues like that.
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Jul 15, 2010
Here goes the problem: I have a Amilo M7400 notebook with an Intel 82852/82855 GME video card, and X is a bit uncompatible with it.I've tried using the vesa driver in the xorg.conf, but when i start Xserver, it hangs hard in a blank screen. I can't open a new terminal and control+alt+backspace won't work.
what can i do? is there a log file for X which details the initialization of it?
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Nov 12, 2009
I'd really like to start using Linux, but I don't know much about it. I tried installing Mandriva One 2010, but it apparently isn't compatible with my laptop. Does anybody know what would be a good distribution to use with an old Dell Latitude CPx? I'd like to get a free bootable CD one for starters, if possible. I mainly would like to use it for surfing the Web.
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Mar 10, 2010
New to GNU/Linux community. Have Dell Latitude C800 I picked up for $5.00 @ garage sale. Windows XP currently installed works fine, but looking for optimal Linux OS for this unit. Tried installing SUSE 11.2, Gentoo, Freespire, Debian, Vector, Knoppix & Ubuntu w/o satisfactory results. Any suggestions from you good folks w/experience? I understand Slackware might do the trick, but remember I'm a newbie. :-)
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Jun 2, 2010
After someone messed up the computer by putting XP half ass on it, it was built for windows 98 se. Now that i am working with an unformated hard drive. It doesn't like Ubuntu, Kubuntu, Windows NT, so I need to start somewhere and I need the answer fast, so i need to know what is the best linux distro for it. it is a Dell Latitide CPT c.
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Jul 29, 2010
I just received my brand new E6410 laptop, which have i5 processor and wish to install ubuntu 10.04 on it.
I am wondering which should I choose: 32-bit or 64-bit?
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