Ubuntu :: Thunderbird - Can Receive But Not Send Email

Aug 30, 2010

I have a desktop that has been running Ubuntu for years. Finally I convinced my wife to get rid of windows XP and move to Lucid. I did a clean install of Lucid on her system writing over windows. After the install I installed Thunderbird using Synaptic Version 3.0.6 was installed on her system. On my desktop I am also running Thunderbird 3.0.6 We have several domains and mail servers on those domains.

They all use SMTP First, I installed the ISP email and that works perfectly. She can send and receive using our ISP's mail server. I then set up an email account in Thunderbird using the SMTP email server form one of our domains. She used to be able to send and receive from for one of our domains. She can receive email from that email server, but can not send (I can send and receive from the same domain using Thunderbird) Her SMTP and mine are set up identically:

Server Name: mail.[domain]
Port: 50
Username: [user]@[domain]
Secure Authentication: No
Connection Security: No

She is able to receive email but when she tries to send. the connection in Thunderbird either times out. or gives a password error. The password is correct, because we can use Firefox, and go to the pop and log in.Also, she can receive email direct on her computer and has to log in using her password. So I opened Terminal and tested using:

telnet mail.[domain] 50

I got

Trying [IP address]
Connected to mail.[domain]
Escape character is '^']'.
220 mail.[domain]

This leads me to believe something in Ubuntu is blocking her system from using Thunderbird to send emails through the email server. I've been at this for several days now. I did try totally un-installing Thunderbird using Synaptic. Then manually deleting the .Thunderbird file. Then doing a fresh install of Thunderbird using Synaptic. Still get the same results I am thinking that maybe App Armor is stopping this? Or perhaps some other security issue in Ubuntu like Linux Security Module? Otherwise the installation went flawlessly. We even got Skype working on the first try! Printers installed correctly and perfectly too.

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I'm having trouble to send and receive e-mail using Thunderbird 3. When I tried setting up new account using the automatic configuration method,the result of scanning pop. and smtp. server returned 'none' with this orange circle. I assume it's the same problem that occurred when I first tried to install Evolution. But oddly,I manage to access the web-mail account provided by the ISP using the same information used to set-up Evolution and Thunderbird 3. Precisely I'm from Malaysia and the ISP is Streamyx.com. PC run on Ubuntu 9.10.And I've heard that the ISP is non-friendly of non standard e-mail applications.

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[url]

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[code]...

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[Code]....

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Code:
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Code:
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[code]....

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Code:
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alias_maps = hash:/etc/aliases
body_checks = regexp:/etc/postfix/mbl-body-deny
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command_directory = /usr/sbin

[code]....

I emailed the client's postmaster suggesting they disable smtp fixup. But still, what bothers me now is that Outlook works (both within and outside the company) while Thunderbird, webmail, etc. (used by ~90% of the users) do not. In addition, all email clients from outside the company can send email (authenticated via the company server) to the client without any problems. Is there anything I can do on my end to make non-Outlook clients work within the company (webmail is hosted on the company server; so, it would have an internal address as well)?

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[code]....

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